Clearvista Lake Health Campus
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 62 Google reviews
Watch Clearvista Lake Health Campus
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Clearvista Lake Health Campus offers a beautiful environment and a highly regarded therapy team, which many families find beneficial for recovery. However, given the recurring reports of slow response times and communication gaps, we strongly advise families to visit during off-hours and weekends to observe staffing levels firsthand. Ensure you have a clear, documented plan for how the facility will communicate changes in your loved one's condition.
Google Reviews
Google Reviews
62 reviews on Google“Clearvista Lake Health Campus receives highly polarized feedback, with many families praising the facility's beautiful environment, active social calendar, and dedicated therapy team. However, significant concerns regarding understaffing, poor communication, and neglectful care—including reports of dehydration and unaddressed falls—persist throughout the review history. Families should be aware that while many report a warm, family-like atmosphere, others have experienced serious lapses in basic resident safety and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Engaging social and holiday activity programs
- Beautiful, clean, and well-maintained facility
- Compassionate and attentive individual staff members
Concerns
- Chronic understaffing leading to long response times (mentioned by 3 reviewers)
- Neglect regarding basic needs like hydration and hygiene (mentioned by 3 reviewers)
- Poor communication from management and administrative staff (mentioned by 4 reviewers)
- Safety lapses, specifically regarding fall prevention and bed alarms (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a very active social calendar; could you walk me through how you ensure residents are consistently engaged in these holiday and activity programs?
- 2Given that physical and occupational therapy are noted as strengths here, how do you coordinate those sessions with the daily nursing care schedule?
- 3When a resident needs assistance with hydration or hygiene, what is the standard process for ensuring those needs are met promptly throughout the day and night?
- 4I see that you actively respond to feedback online; what is your current process for keeping families updated and involved when a concern regarding a loved one's care arises?
- 5Regarding safety and fall prevention, could you explain how your team manages bed alarms and monitoring to ensure residents remain safe, especially during overnight hours?
- 6What steps is the leadership team currently taking to improve staffing levels and ensure that response times for call lights are kept consistent?
Personalized based on this facility's data
Key Review Excerpts
“My wife Pamela received care and kindness from both staff and residents and staff... During this time, she enjoyed visits led by staff to the Indianapolis Zoo, a Cat Cafe, a Christmas Lights show, and more.”
“It’s a very under-staffed place. Nurse to patient ratio is 1:8. If you need any assistance, you have to wait 40 to 50 minutes.”
“She was sad, very depressed, and feeling very isolated... until we moved her into Clearvista Lake! She is a new woman! Happy, participating, making friends and enjoying the comforts & care provided by the amazing staff!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring problems across multiple surveys, with families filing complaints that triggered investigations. The most persistent issues involve treatment and care quality, infection control, and accident prevention. Problems with providing appropriate treatment according to doctor's orders appear in four separate surveys from 2023-2026, while infection control deficiencies recur three times. Though the facility corrects violations when cited, the pattern of repeated deficiencies in core care areas suggests ongoing quality concerns families should investigate thoroughly.
Jan 12, 2026Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nov 12, 2024Routine6
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jun 21, 2024Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 3, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 12, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 22, 2023Routine12
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Clearvista Lake Health Campus
government
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 112 of 120 (Worst)
Ownership & Management
Owners
Witham Memorial Hospital
Owner · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Davis, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit clearvistalakehc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Waters of Castleton Skilled Nursing Facility, the
< 1 miNursing Home · Indianapolis, IN
Castleton Health Care Center
< 1 miNursing Home · Indianapolis, IN
Allisonville Meadows
2.1 miNursing Home · Fishers, IN
Creekside Health and Rehabilitation Center
6.0 miNursing Home · Indianapolis, IN
American Village
6.1 miNursing Home · Indianapolis, IN
Barrington of Carmel, the
6.5 miNursing Home · Carmel, IN