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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 63 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Clearvista Lake Health Campus has a middle-range Medicare overall rating. Strengths include highly effective physical and occupational therapy. Some reviewers note concerns about chronic understaffing leading to long response times (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Clearvista Lake Health Campus receives highly polarized feedback, with many families praising the facility's beautiful environment, active social calendar, and dedicated therapy team. However, significant concerns regarding understaffing, poor communication, and neglectful care—including reports of dehydration and unaddressed falls—persist throughout the review history. Families should be aware that while many report a warm, family-like atmosphere, others have experienced serious lapses in basic resident safety and responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 67 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“It’s a very under-staffed place. Nurse to patient ratio is 1:8. If you need any assistance, you have to wait 40 to 50 minutes.”
“She was sad, very depressed, and feeling very isolated... until we moved her into Clearvista Lake! She is a new woman! Happy, participating, making friends and enjoying the comforts & care provided by the amazing staff!”
“My dad was able to get out of bed and walk across the hall in to another patients room where he fell and broke his hip. He did have a bed alarm, BUT IT WAS NOT TURNED ON.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has recurring problems across multiple surveys, with families filing complaints that triggered investigations. The most persistent issues involve treatment and care quality, infection control, and accident prevention. Problems with providing appropriate treatment according to doctor's orders appear in four separate surveys from 2023-2026, while infection control deficiencies recur three times. Though the facility corrects violations when cited, the pattern of repeated deficiencies in core care areas suggests ongoing quality concerns families should investigate thoroughly.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Clearvista Lake Health Campus
government
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 112 of 120 (Lowest rating)
Owners
Witham Memorial Hospital
Owner · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Davis, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
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Medicare Care Compare
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Google Reviews
63 reviews from families & visitors
Official Website
Visit clearvistalakehc.com
Medicare data downloads
Original nursing home datasets
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