Nursing HomeMedicaid Investigative

Hallmar Village

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

8900 C Avenue Ne, Cedar Rapids, IA 52402|55 beds|Licensed & Active

2/5

Medicare

Inspection

Quality

Staffing

Google rating

3.5/5

based on 21 Google reviews

(319) 369-4638 Directions Website

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3/ 10

moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (2/5 stars)
Above-median deficiencies (9 vs median 5)

Below average in IA · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in PRESBYTERIAN HOMES & SERVICES chain · $11,960 in fines

Source: Medicare data

What this means for your family

Hallmar Village offers an excellent lifestyle for independent living residents, featuring top-tier amenities and a beautiful campus. However, families seeking skilled nursing or rehab should be cautious; please specifically inquire about weekend staffing ratios and the facility's process for handling discharge communication and call-button response times, as these have been recurring pain points.

Google Reviews

21 reviews on Google

“Hallmar Village receives high praise from independent living residents for its modern amenities, beautiful campus, and friendly community atmosphere. However, families of those requiring higher levels of care, such as rehab or hospice, report significant concerns regarding communication, food quality, and responsiveness to patient needs. Prospective families should weigh the positive lifestyle experience of independent living against the reported inconsistencies in clinical care and administrative follow-through.”

Quality Themes

Tap a score for details

Strengths

Modern, well-maintained, and beautiful facilities
Wide variety of social and recreational amenities
Friendly and welcoming community environment
Professional and caring nursing staff (in specific contexts)

Concerns

Poor communication and follow-through by management (mentioned by 3 reviewers)
Slow response times to patient call buttons (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 23 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It's wonderful to see how beautifully maintained and modern the facility looks; what are some of the favorite social or recreational amenities that residents enjoy most?
2We noticed how much the management team values feedback by responding to everyone's comments; how do you typically keep families updated on a loved one's daily progress and care plan?
3What is the protocol for ensuring that call buttons are answered promptly, especially during the busier night shifts?
4With the high staffing rating you have, how do you ensure that the nursing team can provide consistent, personalized attention to each resident's specific medical needs?
5How does the team handle unexpected medical emergencies or changes in a resident's health status after regular business hours?
6Can you tell us more about the variety of daily activities available to help residents stay engaged and connected with the community?

Personalized based on this facility's data

Key Review Excerpts

“The staff here are world class nurses that make health care personal . I will always be grateful for how they treated my father in his final days.”

Memory care family member · 2024★★★★★

“Your employees are good most of them. Your management sucks. Your food was the worst intutionalized food I have ever had. The insurance company sent me home on the weekend. I told everyone I was leaving on Sunday. Nothing was communicated to you weekend shifts.”

Rehab patient · 2025★☆☆☆☆

“While the building itself is nice they were long wait times for him when he pushed his call button at dinner by the time he got his food he was falling asleep but they were determined he was gonna eat his dinner.”

Long-term resident's family · 2025★★☆☆☆

Source: 21 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

1.00hrs

Registered nurses for medical care

Total Nursing

4.81hrs

All nurses + aides combined

Staff Turnover

59%

Lower is better (< 30% = good)

RN Turnover

69%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility78.0%

Worse than Avg

Here

78.0%

95.5%

95.3%

Linn

92.2%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility25.4%

Worse than Avg

Here

25.4%

14.4%

17.6%

Linn

20.1%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility26.4%

Worse than Avg

Here

26.4%

19.5%

20.7%

Linn

16.7%

😔

Residents with depression symptoms

↓ Lower is better

This Facility2.8%

Better than Avg

Here

2.8%

12.1%

4.1%

Linn

5.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🦠

Residents who got a urinary tract infection

↓ Lower is better

This Facility9.0%

Worse than Avg

Here

9.0%

1.6%

2.5%

Linn

2.2%

🩺

Residents with a long-term catheter

↓ Lower is better

This Facility7.6%

Worse than Avg

Here

7.6%

0.9%

1.6%

Linn

1.9%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility61.9%

Worse than Avg

Here

61.9%

79.8%

73.3%

Linn

79.6%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility67.6%

Worse than Avg

Here

67.6%

81.8%

84.1%

Linn

84.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.0%

Linn

1.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies

1penalties

Above state avg (6.2)

17 complaint-triggered

$11,960 in fines

Families have repeatedly filed complaints against Hallmar Village, triggering nearly half of the facility's 34 deficiencies across key care areas including nursing staffing, resident rights, and food safety. The most concerning pattern involves recurring issues with adequate nursing staff and maintaining resident dignity, with problems appearing across multiple surveys despite corrections being reported.

Apr 9, 2026Complaint1 finding

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Oct 2, 2025Routine7 findings

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0753Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Oct 2, 2025Complaint3 findings

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 10, 2025Complaint1 finding

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 29, 2025Complaint2 findings

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 23, 2025Complaint4 findings

0725Actual harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Jul 10, 2025

$11,960

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

12deficiencies

May 11, 2026ComplaintNo deficiencies

Clean