Nursing HomeMedicaid

Winslow House Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3456 Indian Creek Road, Marion, IA 52302|50 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 29 Google reviews

(319) 377-8296 Directions Website

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What this means for your family

Winslow House offers a warm, community-focused environment with excellent activity programs, making it a strong candidate for those prioritizing social engagement. However, families should be aware of reported inconsistencies in nursing care and cleanliness; we strongly recommend conducting an unannounced visit to observe staff responsiveness and facility hygiene firsthand.

Google Reviews

29 reviews on Google

“Winslow House Care Center receives polarized feedback, with many reviewers praising the warm, family-like atmosphere and dedicated staff, while others report significant concerns regarding neglect and cleanliness. While some families and rehab patients highlight the facility's beautiful setting and compassionate care, others have raised serious allegations about poor responsiveness and hygiene standards.”

Quality Themes

Tap a score for details

Strengths

Warm, family-like environment
Compassionate and attentive nursing staff
Beautiful, well-maintained exterior setting
Active community engagement and events

Concerns

Inattentive staff and lack of responsiveness to call lights (mentioned by 2 reviewers)
Poor facility hygiene, specifically odors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 31 analyzed

How They Respond to Reviews

62%response rate

This facility responds to some reviews.

Questions for Your Tour

1We've heard wonderful things about the warm, family-like atmosphere here; how do you foster that sense of community among the 50 residents?
2What specific steps are being taken to ensure the facility stays fresh and clean, particularly regarding common areas and resident rooms?
3Since the nursing staff is often described as very compassionate, how do you ensure they are able to respond quickly to call lights throughout the day?
4Can you tell us more about the types of active community engagement and special events planned for the residents each month?
5How does the clinical team manage medical emergencies or sudden changes in a resident's health during the night?
6We noticed you are very active in responding to feedback; how does the administration use resident and family concerns to improve the facility's care?

Personalized based on this facility's data

Key Review Excerpts

“The staff were all smiles and facility was well kept.”

Visitor · 2024★★★★★

“I could never ask for more loving and caring people. As I looked around while I was there I saw nothing but kindness. And also....fantastic food.”

Rehab patient · 2025★★★★★

“It smells horribly of urine. And the staff are NOT attentive to their residents. I’ve witnessed it first hand. Even if you try to speak with them they just ignore you.”

Visitor/Family · 2024★☆☆☆☆

Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.81hrs

Registered nurses for medical care

Total Nursing

3.20hrs

78%

All nurses + aides combined

Staff Turnover

35%

Lower is better (< 30% = good)

RN Turnover

44%

Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility6.0%

Better than Avg

Here

6.0%

15.5%

19.4%

Linn

14.9%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility9.3%

Better than Avg

Here

9.3%

19.5%

20.7%

Linn

17.4%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

95.3%

Linn

91.3%

🩹

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility12.9%

Worse than Avg

Here

12.9%

4.9%

4.3%

Linn

4.9%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility12.7%

Better than Avg

Here

12.7%

15.3%

17.5%

Linn

21.1%

😔

Residents with depression symptoms

↓ Lower is better

This Facility5.5%

Mixed vs Avgs

Here

5.5%

12.1%

4.1%

Linn

5.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.5%

Better than Avg

Here

95.5%

79.8%

73.3%

Linn

78.0%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility88.9%

Better than Avg

Here

88.9%

81.8%

84.1%

Linn

83.2%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.0%

Linn

1.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies

3penalties

Well above state avg (6.2)

6 complaint-triggered

$43,778 in fines

This facility shows concerning patterns with families filing 8 complaints that triggered federal inspections, revealing recurring issues with accident prevention and safety supervision that have persisted across multiple surveys. The most frequent problems involve care planning and assessment, accident hazards, and infection control, with some recent deficiencies still lacking correction plans as of the most recent survey.

Jan 28, 2026Complaint4 findings

0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0865Potential for harm · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0684Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 25, 2025Routine6 findings

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Apr 1, 2025Complaint1 finding

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Aug 29, 2024Routine2 findings

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Mar 7, 2024Routine4 findings

0029Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Mar 7, 2024Complaint1 finding

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Jan 28, 2026

$8,610

Fine

Jan 28, 2026

$19,635

Payment Denial

Mar 7, 2024

5-day denial

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

14deficiencies

Mar 16, 2026ComplaintNo deficiencies

Clean