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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 31 Google reviews
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Hiawatha Care Center has a middle-range Medicare overall rating. Strengths include clean and well-maintained facility. Some reviewers note concerns about understaffing and slow response times to call lights (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Hiawatha Care Center receives highly polarized feedback, with many families praising the facility's cleanliness, engaging activities, and compassionate staff. However, several reviewers report serious concerns regarding understaffing, slow response times to call lights, and inconsistent quality of care, particularly for residents with high medical needs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 35 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Each employee I encountered in those 3 days impressed me as being engaged with the people in their care, tender hearted, respectful and patient.”
“The activities for the residents is outstanding. From taking part in raising animals, gardening, field trips, movies, games, cooking, and Happy Hour.”
“My Dad died here and received very poor care. There was usually a long wait when he buzzed them. It always felt understaffed and that there was very little interaction with the staff.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with a long-term catheter
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Hiawatha Care Center has faced ongoing issues but appears to correct deficiencies when cited, with families filing two complaints that led to violations. The facility shows recurring problems with food safety and handling, safety hazards, and resident rights protections. While all violations have correction dates, the pattern of repeated issues in food services and safety suggests families should carefully evaluate these areas during visits and ask about current protocols.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Source: Iowa Dept. of Inspections, Appeals & Licensing
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 3, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 1, State violations: 1
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 3, State violations: 0
Hiawatha Care Center
for profit
Owners
Undisclosed
Ownership Data Not Available · Organization
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Medicare Care Compare
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Google Reviews
31 reviews from families & visitors
Official Website
Visit hiawathacarecenter.com
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