Grove of Skokie, the
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 53 Google reviews
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What this means for your family
While the facility has a dedicated rehab team that some families find helpful, the recurring reports of neglect, hygiene issues, and poor communication are serious red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit and asking specifically about their protocols for fall prevention and pressure sore management.
Google Reviews
Google Reviews
53 reviews on Google“The Grove of Skokie receives highly polarized feedback, with many families praising the nursing and rehab staff for their compassion and responsiveness, while others report severe concerns regarding neglect, hygiene, and communication. While some residents and families describe a warm, family-like environment, multiple reviewers have documented serious incidents including falls, pressure sores, and poor facility maintenance. Prospective families should weigh the positive reports of successful rehabilitation against the recurring, critical complaints about basic care standards and administrative transparency.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation therapy programs
- Helpful and involved administrative leadership
- Clean and well-maintained common areas
Concerns
- Neglect and poor quality of care (falls, pressure sores, hygiene) (mentioned by 7 reviewers)
- Poor food quality, small portions, and lack of variety (mentioned by 4 reviewers)
- Limited social activities and lack of engagement (mentioned by 3 reviewers)
- Communication failures and lack of administrative follow-up (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the administration is very responsive to feedback; how do you typically involve families in the process of addressing care concerns or suggestions?
- 2We want to ensure our loved one stays active; what kind of social engagement or daily activities are available to prevent boredom and keep residents connected?
- 3With the high health inspection rating, what specific protocols are in place to ensure skin integrity and prevent issues like pressure sores or falls?
- 4Could you tell me more about the dining experience, specifically regarding the variety of meals and how you ensure portions are satisfying for everyone?
- 5How is medication management handled during shift changes to ensure there are no gaps in care or missed doses?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“Is the facility a little shabby? Sure. Do the walls need painting? Yes. But you will never find a more attentive staff ANYWHERE.”
“My mother developed bead sores do to their lack of care. Beware of the administrator, the nursing administrator, activities manager, they all lie.”
“When she arrived she said it felt like they put her in a memory care hallway. She arrived just after dinner so they gave her what was left which was a tray of ground meat and some vegetables.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 44 deficiencies across multiple surveys, with three triggered by family complaints about serious issues including inadequate treatment, infection control failures, and potential abuse. The most recurring problems involve fire safety systems, medication management, and wound care. While all deficiencies show correction dates, the persistent fire safety violations across all surveys and repeated pressure ulcer care problems indicate ongoing operational challenges that families should carefully consider.
Sep 4, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 8, 2025Routine8
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 12, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 7, 2024Routine19
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Jun 1, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 18, 2023Routine14
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Grove of Skokie, the
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 27 of 89
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Family Trust U/a/d 4/28/08
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit thegroveofskokie.com
Medicare data downloads
Original nursing home datasets
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