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Nursing HomeMedicaid Top Rated

Greenwood Village South

Strong Medicare quality ratings; families often praise compassionate and professional staff. Still worth an in-person visit.

295 Village Lane, Greenwood, IN 46143137 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 917 Google reviews

Greenwood Village South Nursing Home in Greenwood, IN — Street View
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What this means for your family

Choosing Greenwood Village South means your loved one is in a facility that ranks well on Medicare quality measures. Families frequently praise: compassionate and professional staff and exceptional maintenance and snow removal. While no facility is perfect, the clinical data here is encouraging.

Google Reviews

Google Reviews

917 reviews on Google
Greenwood Village South is highly regarded by residents and families for its compassionate, professional staff and its vibrant community atmosphere. Reviewers frequently praise the exceptional maintenance, particularly during extreme weather, and the wide variety of social activities and dining options. While most experiences are overwhelmingly positive, some visitors have noted challenges with construction-related parking and recent concerns regarding rising rates.

Quality Themes

Food9.5Staff9.8Clean9.2Activities9.5MedsN/AMemoryN/AComms8.0Value5.0

Strengths

  • Compassionate and professional staff
  • Exceptional maintenance and snow removal
  • Wide variety of social activities and events
  • High-quality dining and bistro options
  • Clean and beautiful campus

Concerns

  • Construction causing difficult parking and building access
  • Rising resident rates

Rating Trends

2345.02025(159)5.02026(43)

Distribution · 202 analyzed

5
200
4
1
3
1
2
0
1
0
95 reviews posted between Jun 20, 2025Jun 28, 2025 · 95 were 5-star
72 reviews posted between Jun 22, 2025Jun 28, 2025 · 72 were 5-star
29 reviews posted between Feb 3, 2026Feb 14, 2026 · 29 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management cares about responding to every family's feedback; how does that culture of communication extend to the daily care of residents?
  • 2The campus looks beautiful and very well-maintained; are there any current construction projects or parking changes we should be aware of when visiting?
  • 3We noticed the dining and bistro options look fantastic; could you tell us more about how residents participate in mealtime and what the menu variety looks like?
  • 4With such a high health inspection rating, what specific protocols are in place to ensure medical emergencies are handled immediately and effectively during the night?
  • 5The social calendar seems very robust; how do you help new residents find groups or activities that match their specific interests?
  • 6We are looking for a stable long-term plan for our loved one; how do you approach communicating any upcoming changes to resident rates or service fees?

Personalized based on this facility's data


Key Review Excerpts

Everything is first class all the way. During this incredible storm we just experienced, the staff and the snow removal they accomplished was nothing short of supreme work.

Long-term resident · Feb 2026★★★★★

My father is currently at GVS now and I cannot tell you the wonderful care good food I can go home and not worry and sleep because I know he is being well taken care for

Family of resident · Nov 2025★★★★★

The staff had beautifully designated the dinning area to make the event special for our beloved one. The reception was welcoming, the tables were gorgeously set and the food was phenomenal!

Event attendee · Jul 2025★★★★★
Source: 917 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.45hrs
59%
Registered nurses for medical care
Total Nursing
4.19hrs
OK
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility34.2%
Worse than Avg
Here
34.2%
US
14.4%
IN
11.4%
Johnson
16.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
12.1%
IN
24.8%
Johnson
11.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility33.6%
Worse than Avg
Here
33.6%
US
15.3%
IN
13.0%
Johnson
16.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
19.5%
IN
23.5%
Johnson
25.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
93.4%
IN
93.6%
Johnson
92.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility18.3%
Better than Avg
Here
18.3%
US
19.4%
IN
23.8%
Johnson
24.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
81.8%
IN
81.5%
Johnson
81.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.4%
Better than Avg
Here
92.4%
US
79.7%
IN
79.0%
Johnson
78.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IN
1.3%
Johnson
2.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (7.6)
Clean record — no deficiencies

Greenwood Village South has consistent building safety and maintenance issues spanning all three surveys, with repeated problems in electrical systems, fire safety equipment, and emergency preparedness that persist across years. While all deficiencies show correction dates, the facility struggles with recurring electrical and fire safety compliance, suggesting ongoing infrastructure challenges. Families should inquire about recent facility improvements and safety protocols during any visit.

Jul 29, 2025Routine
8
0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0300Potential for harm · PatternCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0927Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Aug 13, 2024Routine
5
0911Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Aug 15, 2023Routine
15
0345Potential for harm · WidespreadResolved (past non-compliance)

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0131Potential for harm · PatternCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0361Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0927Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Greenwood Village South

Organization Type

nonprofit

Chain Affiliation

Chain Name

Life Care Services

Chain Size

45 facilities nationwide

Chain avg rating: 4.0/5 · Rank 6 of 20 (Best)

Ownership & Management

Owners

Johnson Memorial Hospital

Owner · Organization

100%

Key personnel

Callon, GeorgeManaging Control - Governing BodyColvin, JeffreyManaging Control - Governing BodyCripps, JerryManaging Control - Governing BodyGibson, LindaManaging Control - Governing BodyGreathouse, KarenManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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