Greenridge Post Acute
Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
This facility offers a beautiful, peaceful setting and many nurses are noted for being exceptionally compassionate. However, families should closely monitor the quality of meals and be prepared to advocate for staffing levels, as several reviewers reported issues with neglect and poor communication during critical transitions.
Google Reviews
Google Reviews
23 reviews on Google“Families often praise the compassionate nursing staff and the facility's pleasant, wooded setting for rehabilitation. However, significant concerns exist regarding inconsistent food quality, potential understaffing, and lapses in cleanliness or maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Pleasant, scenic location with wildlife
- Effective physical therapy services
- Clean and well-groomed patient care
Concerns
- Inconsistent food quality and dietary variety (mentioned by 3 reviewers)
- Staffing shortages and neglect (mentioned by 2 reviewers)
- Facility maintenance and cleanliness issues (mentioned by 2 reviewers)
- Poor communication from administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
The owner uses highly templated responses for positive reviews and adopts a defensive, litigious, or dismissive tone when addressing negative feedback. While they occasionally offer empathy in extreme cases (e.g., bereavement), they frequently counter criticisms by citing regulatory inspections or redirecting blame.
Questions for Your Tour
- 1We love the idea of the scenic location and wildlife here; what kind of outdoor or nature-based activities are available for residents?
- 2Since we want to ensure consistent nutrition, could you tell us more about how the menu is planned and how much variety is offered each week?
- 3How does the nursing team communicate important medical updates or changes in condition to family members?
- 4With the high CMS health inspection rating, how does the team ensure that the facility remains clean and well-maintained every day?
- 5How is medication management handled during shift changes to ensure nothing is missed?
- 6What is the protocol for handling a medical emergency during the night or over the weekend?
Personalized based on this facility's data
Key Review Excerpts
“My Mother in Law has been at Greenridge for two months now recovering from a severe stroke and receives excellent care by a caring staff. Jazdeep and Livingson, in particular, have always been helpful, upbeat, attentive, and professional in administering their nursing care.”
“The day she passed everyone was still so sweet and her favorite nurse even came to take a few moments with her himself.”
“I have seen too many facility’s in the past and they all have certain smells when walking in the building, not here. Here I have noticed the CNA’s take great pride in keeping their patients well groomed and clean”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a pattern of recurring issues with fire safety systems and food service that persist across multiple surveys from 2019 to 2024. Fire alarm maintenance, food storage procedures, and emergency preparedness have been cited repeatedly, suggesting ongoing operational challenges. One family filed a complaint in 2024 regarding care quality. While all deficiencies show correction dates, the recurring nature of similar problems indicates potential difficulty maintaining consistent standards.
Jul 24, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 25, 2024Routine6
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Feb 10, 2022Routine16
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 30, 2019Routine5
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Greenridge Post Acute
for profit
Chain Affiliation
Aspen Skilled Healthcare
35 facilities nationwide
Chain avg rating: 3.5/5 · Rank 3 of 34 (Best)
Ownership & Management
Owners
Arpd, LLC
Owner · Organization
Aspen Skilled Healthcare INC
Owner (parent company) · Organization
Sequoia Healthcare Group LLC
Owner (parent company) · Organization
Bradshaw, Peter
Owner (parent company)
Elsner, Eric
Owner (parent company)
Kirkwood, Jared
Owner (parent company)
Orgill, Craig
Owner (parent company)
Parti, Rajesh
Owner (parent company)
Parti, Shruty
Owner (parent company)
Paxman, Marcus
Owner (parent company)
Bradshaw, Jeffrey
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit greenridgepostacute.com
Medicare data downloads
Original nursing home datasets
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