Grand Vista of Marshall
Reviewer concerns include bed bug infestation (mentioned by 3 reviewers) — investigate before committing.
based on 10 Google reviews
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What this means for your family
Given the serious reports of health and safety violations, including bed bugs and medication errors, we strongly advise families to conduct an unannounced visit and request recent inspection reports. While some families have had positive experiences, the recurring patterns of poor nursing oversight and hygiene issues present significant risks.
Google Reviews
Google Reviews
10 reviews analyzed“Grand Vista Of Marshall faces severe criticism regarding facility hygiene, specifically an unresolved bed bug infestation, and consistent reports of medication errors. While some families appreciate the individual staff members, there are recurring concerns about high employee turnover, lack of nursing oversight, and poor food quality.”
Quality Themes
Tap a score for detailsStrengths
- Kind and caring frontline staff
- Some long-term family satisfaction
Concerns
- Bed bug infestation (mentioned by 3 reviewers)
- Medication errors (mentioned by 2 reviewers)
- Lack of nursing presence or oversight (mentioned by 3 reviewers)
- Poor food quality (canned/frozen) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1What specific protocols and preventative measures does Grand Vista currently have in place to ensure ongoing room cleanliness and pest control?
- 2Could you walk me through the current process for medication administration and how you ensure accuracy for each resident?
- 3Since there are only 20 residents here, how does the nursing team maintain consistent oversight and medical monitoring throughout the day and night?
- 4I understand the importance of nutrition; could you share what the current meal planning process looks like and how you incorporate fresh options into the daily menu?
- 5How do you typically keep families updated on their loved one's health status and any changes in their daily care plan?
- 6With your focus on a smaller, intimate community, what kind of social activities or daily engagement programs are currently being offered to residents?
Personalized based on this facility's data
Key Review Excerpts
“Grand Vista is experiencing a bed bug epidemic. It was discovered 2 months ago that one resident had bed bugs. The owner didn't do enough about the outbreak and now 3 resident and 2 staff members have bed bugs.”
“Never a nurse on the property during a weekend. Trying to find the nurse during the week is a challenge. Meals come out of a can or freezer and they always run out of condiments.”
“Med errors are ridiculous, not addressed by nurse either. Most of the errors are caught by a third party. Good luck finding a nurse during the morning hours, she is spread to thin.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A recent investigation into allegations of resident mistreatment and denied visits was closed with no violations established. A previous renewal inspection identified administrative deficiencies regarding staff health records and resident documentation, all of which were addressed through an approved corrective action plan.
Dec 16, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 20, 2024Routine
Resident Funds Part II form for Resident A was not completed since the resident's admission on 9/3/24.
Direct care workers Kelly Winfrey and Jordan Clemens files did not have an updated communicable tuberculosis (TB) test completed (last completed over three years ago).
Resident Weight Record form for Resident A has not been completed since the resident's admission on 9/3/24.
Direct care workers Kelly Winfrey and Jordan Clemens files did not have an updated annual physical health review form (last completed in 2023).
Jun 15, 2016OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Grand Vista Living, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit grandvistaliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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