Grand Vista of Marshall 2
Reviewer concerns include bed bug infestation spreading throughout the facility (mentioned by 3 reviewers) — investigate before committing.
based on 11 Google reviews
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What this means for your family
We strongly advise caution regarding this facility due to consistent reports of sanitation issues, specifically bed bugs, and serious concerns regarding medication management. Before considering this location, ask for a tour of the entire facility and request documentation on their current pest control and medication safety protocols.
Google Reviews
Google Reviews
11 reviews analyzed“Grand Vista Of Marshall 2 faces severe criticism regarding hygiene, staffing, and management accountability. Multiple reviewers report a persistent bed bug infestation, frequent medication errors, and a lack of consistent nursing presence, particularly on weekends.”
Quality Themes
Tap a score for detailsStrengths
- Kind and respectful frontline staff
- Positive communication with specific management members
Concerns
- Bed bug infestation spreading throughout the facility (mentioned by 3 reviewers)
- Lack of nursing staff presence on weekends and difficulty finding them during the week (mentioned by 2 reviewers)
- Frequent medication errors (mentioned by 2 reviewers)
- Poor food quality (canned/frozen) and frequent shortages (mentioned by 2 reviewers)
- Owner is absent, dismissive, or fails to deliver on promises (mentioned by 4 reviewers)
Rating Trends
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Distribution
How They Respond to Reviews
Questions for Your Tour
- 1What specific protocols does the facility currently have in place to ensure ongoing pest control and room cleanliness?
- 2Could you walk me through the current process for medication administration and how you ensure accuracy for each resident?
- 3What is the staffing schedule for nursing and care personnel on weekends, and how can family members reach them if they have urgent questions?
- 4How do you manage the menu planning and food supply chain to ensure residents receive fresh, nutritious meals consistently?
- 5What is the best way to maintain open communication with management regarding my loved one's care and any concerns that may arise?
- 6What types of daily activities or social engagement opportunities are currently being offered to residents to keep them active and connected?
Personalized based on this facility's data
Key Review Excerpts
“The food is either frozen or comes out of a can, it taste horrible. They are having an issue from bed bugs, that has spread from room to room and even to the staff. Med errors are ridiculous, not addressed by nurse either.”
“It was discovered 2 months ago that one resident had bed bugs. The owner didn't do enough about the outbreak and now 3 resident and 2 staff members have bed bugs.”
“The owners are dismissive and, at times, outright rude. Communication is poor, accountability is lacking, and basic rights—things as fundamental as dignity, privacy, and humane treatment—are disregarded.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent 2025 inspection identified some expired staff certifications and medical reviews, but the facility submitted an acceptable plan to fix these issues. Previous inspections have shown the facility to be in substantial compliance with state rules.
May 20, 2025Routine
Direct care workers Morgan Asher, Sarah Clark, Kelly Winfrey, and Emily Crinion had expired CPR certifications.
Direct care workers Morgan Asher, Sarah Clark, Kelly Winfrey, and Emily Crinion had expired First Aid certifications.
Medical health care reviews for direct care workers Morgan Asher, Sarah Clark, Kelly Winfrey, and Emily Crinion had not been updated in one to two years.
May 19, 2023RoutineCleanReport
No deficiencies found during this inspection.
Nov 26, 2018OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Grand Vista Living, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit grandvistaliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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