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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 138 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 80% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 26 findings, above the CA average of 15.4. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Grand Valley Health Care Center is highly regarded by many families for its compassionate rehabilitation services and a physical therapy team that helps patients achieve significant recovery milestones. While many reviewers praise the cleanliness and the kindness of specific staff members, there are serious, recurring allegations regarding nursing attentiveness, medication management, and occasional lapses in hygiene and responsiveness during night shifts.
Quality Themes
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Concerns
Rating Trends
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Distribution · 141 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My dad was placed here after a stroke for about 6 weeks. At first I was kind of iffy about the place, the rooms are a little dated and small, but the care was good. I trusted the nurses, cna’s, and physical therapists.”
“The physical therapy crew worked hard so you can succeed. The directors kept a close eye on everything including AJ and Manny. I have been at three other rehabilitation facilities and this one is five star compared to those others.”
“The facility was VERY VERY CLEAN AND SMELLED LIKE A HOTEL. All I can say is a BIG THANK YOU OF DOING A SACH A GREAT”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility faces recurring problems in nutrition services, medication management, and safety systems that have persisted across multiple surveys. Families filed 24 complaints that revealed serious issues including resident neglect, inadequate pain management, and poor infection control practices. While the facility corrects deficiencies when cited, the pattern of repeated violations in core care areas—particularly food safety, drug management, and fire safety equipment—suggests ongoing operational challenges that families should carefully consider.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Federal Penalties
Fine
Jan 21, 2025
$15,640
Fine
Jul 25, 2024
$63,190
Payment Denial
Jul 25, 2024
14-day denial
Grand Valley Health Care Center
for profit
The Mandelbaum Family
18 facilities nationwide
Chain avg rating: 3.5/5 · Rank 15 of 15 (Lowest rating)
Owners
Global Skilled LLC
Owner · Organization
Simcha and Janet Mandelbaum Family Trust
Owner (parent company) · Organization
The Bentzion Mandelbaum 2021 Irrevocable Gift Trust no. 2
Owner (parent company) · Organization
The Janet Mandelbaum 2021 Irrevocable Gift Trust no 2
Owner (parent company) · Organization
The Simcha Mandelbaum 2021 Irrevocable Gift Trust no. 2
Owner (parent company) · Organization
Mandelbaum, Brenda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
138 reviews from families & visitors
Official Website
Visit grandvalleyhcc.com
Medicare data downloads
Original nursing home datasets
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