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Assisted Living

Good Samaritan Retirement Home

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

1515 Jamacha Way, El Cajon, CA 92019110 bedsLicensed & Active
Google rating
4.6/5

based on 14 Google reviews

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Good Samaritan Retirement Home Assisted Living in El Cajon, CA — Street View
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What this means for your family

This facility is an excellent choice for families seeking a warm, community-oriented environment with high-quality dining and active programming. However, you should specifically inquire about staff supervision and protocols regarding personal phone use to ensure resident needs are always the priority.

Google Reviews

Google Reviews

14 reviews on Google
Families can expect a highly compassionate and attentive staff that prioritizes resident dignity and emotional well-being. While the facility is praised for its nutritious, chef-prepared meals and engaging daily activities, one reviewer noted serious concerns regarding staff responsiveness and cell phone usage during shifts.

Quality Themes

Tap a score for details
Food5.0Staff4.5Clean5.0Activities5.0MedsN/AMemoryN/ACommsN/AValue5.0

Strengths

  • Compassionate and attentive nursing staff
  • Nutritious, high-quality chef-prepared meals
  • Engaging daily activity programs
  • Clean and beautiful facility environment

Concerns

  • Staff responsiveness and professionalism

Rating Trends

Tap a year to see what changed

234'12(2)'17(1)'19(1)'21(2)'23(1)'25(2)

Distribution · 14 analyzed

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How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the chef-prepared meals here; could you tell us more about how the menu is planned and how much variety there is for daily dining?
  • 2The facility looks beautiful and very well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
  • 3We are looking for a place with a vibrant social life; what kind of daily activity programs do you offer to keep residents engaged and connected?
  • 4Since nursing care is such a vital part of assisted living, how do you ensure your team provides consistent and professional support to every resident at all times?
  • 5In the event of a medical emergency during the night, what specific protocols are in place to ensure a quick and professional response from your staff?
  • 6It is great to see that you take the time to respond to feedback from families; how does the management team use resident and family input to improve the quality of care?

Personalized based on this facility's data


Key Review Excerpts

Mom has been here for a year now. She is bedridden now and I am so impressed by the community spirit of all the staff that come in her room & say hi, ask her how she's doing etc. They change her frequently and she's never had a rash due to the excellent care she receives.

Long-term resident's family · 2023★★★★★

The meals are prepared by a chef and are tasty and nutritious. They offer residents several daily activities which include Sit and Stretch classes, Bingo, Ice Cream Socials, Movie Night, Sing-a-longs and more.

Resident's family · 2021★★★★★

My mom, Carmela, was a resident of Good Samaritan Retirement Center from March 4, 2013, until March 31st, 2018, when the Lord called her home to Heaven. My mom was very blessed by all the compassionate and loving care she received from all the staff at Good Samaritan.

Deceased resident's family · 2018★★★★★
Source: 14 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

7total
1 Type B— non-compliance
Clean record— no deficiencies found
Sep 8, 2025Other
Clean

The facility underwent an unannounced Case Management visit to follow up on a reported incident involving a resident's fall. The Licensing Program Analyst conducted a health and safety check and provided consultation during the visit. No deficiencies were cited during today’s visit.

Jul 10, 2025Inspection
Clean

The facility underwent an unannounced Required Annual Inspection. The inspection noted that the facility was clean, sanitary, and in good repair, with all required safety and operational items observed to be in order. No deficiencies were observed or cited during this annual inspection.

Jul 19, 2024Inspection
Clean

The facility underwent an unannounced Required Annual Inspection. The inspection noted that the facility was clean, sanitary, and in good repair, with all reviewed systems and supplies found to be compliant. No deficiencies were observed or cited during this inspection.

May 10, 2024Other
Clean

The facility underwent a Case Management visit concerning an application for increased capacity. The LPA observed the physical plant, noting that Building B is vacant but equipped for future residents. No deficiencies were issued during this visit, and the facility was found to be compliant with observed requirements.

Sep 11, 2023Complaint
Clean

This report details a complaint investigation regarding allegations that facility staff did not treat residents with dignity. The investigator found no evidence to corroborate the allegations through interviews with residents, staff, and the Director. Consequently, the complaint was deemed unsubstantiated.

Apr 12, 2023Complaint
Clean

This report details a complaint investigation conducted regarding allegations of failure to safeguard personal property and failure to protect a resident from emotional abuse. The investigation found the allegations to be unsubstantiated based on the evidence reviewed, including staff interviews and facility records.

Jul 19, 2022Inspection
Clean

The facility underwent an unannounced Required 1-Year Visit. The Licensing Program Analyst conducted a thorough review, including a tour and observation of residents, and provided technical assistance regarding infection control protocols. No deficiencies were cited or observed during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Chaldean Sisters, Daughters of Mary Immaculate C.

Administrator

SUSAN SORENSEN

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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