Carroll's Residential Care
Reviewer concerns include unmanaged resident behavioral issues and harassment of neighbors — investigate before committing.
based on 9 Google reviews
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What this means for your family
This facility presents significant red flags regarding resident behavior and management's ability to maintain a safe, quiet environment. Families should prioritize investigating the facility's security protocols and their track record for handling aggressive resident behavior, as recent reports suggest serious lapses in both areas.
Google Reviews
Google Reviews
9 reviews on Google“Families should exercise extreme caution as recent reviews highlight significant behavioral issues, including residents harassing neighbors and aggressive outbursts in common areas. While some older reviews are positive, recent feedback describes a lack of responsiveness from management and a chaotic environment involving yelling and spitting in the dining area.”
Quality Themes
Tap a score for detailsConcerns
- Unmanaged resident behavioral issues and harassment of neighbors
- Lack of security and unauthorized roaming within the facility
- Management unresponsiveness to serious complaints
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1How does the management team ensure that all residents feel safe and respected in their shared living spaces?
- 2What is the process for communicating important updates or changes to family members regarding a resident's well-being?
- 3Could you tell me more about the dining experience and how much input residents have in the daily meal menus?
- 4What protocols are in place to monitor the facility and ensure that only authorized individuals have access to the building?
- 5How does the staff handle medical emergencies or sudden changes in a resident's health during the overnight hours?
- 6What kind of daily activities or social outings are available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“Called 8 times because one of their residents has has been harassing us at our residence everyday now and every single neighbor which is problematic…. They never answered or called back!”
“Alot of yelling, swearing & spitting by the residents in the 'dining' area. Not sure if people walking the hallways actually live here or not.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 12, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 29, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Sep 3, 2025OtherClean
The unannounced case management visit was conducted to follow up on a self-reported incident of a resident passing away. The inspectors conducted a health and safety check, observed residents, and reviewed facility records. No deficiencies were cited during this visit, though further follow-up may be required.
Jul 21, 2025InspectionClean
This was an unannounced, required annual visit. The facility was observed to be clean, properly furnished, and well-maintained. The report explicitly states that no citations were issued during the visit.
Apr 23, 2025ComplaintClean
This report details an investigation into allegations of financial abuse and failure to meet resident needs. The investigation found that the allegations were unsubstantiated based on interviews and observations. No deficiencies were cited in this report.
Feb 19, 2025ComplaintClean
This report details a complaint investigation conducted on February 19, 2025, regarding allegations of staff failing to ensure residents saw a physician and staff threatening residents. The investigation findings concluded that the allegations were unsubstantiated based on the evidence gathered from staff and residents.
Feb 19, 2025ComplaintClean
This report details a complaint investigation conducted on February 19, 2025, regarding allegations of staff failing to ensure residents saw a physician and staff threatening residents. The investigation findings concluded that the allegations were unsubstantiated based on the evidence gathered from staff and residents.
Nov 13, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Tharon San Diego, LLC
MEYERS, BRYAN
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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