Golden Grace Day Activity & Health Care Services LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 29 Google reviews
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What this means for your family
The facility is highly regarded by many families for its compassionate staff and specialized dementia programming. However, you must investigate the recent, severe allegations of medical neglect and lack of transparency regarding resident health, as this is a critical safety concern that contradicts the otherwise positive reviews.
Google Reviews
Google Reviews
29 reviews on GoogleFamilies seeking adult day care or assisted living will find a facility praised for its exceptionally kind, patient, and engaging staff. While many reviewers highlight a clean, welcoming, and revitalized environment following recent ownership changes, there is a critical and highly distressing report of medical neglect and lack of oversight regarding a resident's decline.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Engaging and robust daily activities
- Clean and well-maintained facility
- Specialized care for dementia and Alzheimer's patients
Concerns
- Severe allegations of medical neglect and lack of transparency regarding resident health decline
- Historical reports of poor facility maintenance and hygiene (mold, pests)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
The owner responds to negative reviews by arguing with the reviewer, shifting blame, or providing unrelated justifications. Positive reviews receive personalized, warm responses, but negative feedback is met with combative or deflective language.
Questions for Your Tour
- 1We've heard wonderful things about how engaging and robust your daily activities are; could you walk us through a typical day for a resident?
- 2The staff's compassion is clearly a highlight here, so how do you ensure that same level of attentive care is maintained during shift changes?
- 3How do you keep family members updated on any changes or declines in a resident's health to ensure we are always on the same page?
- 4What specific protocols do you have in place to manage medical emergencies or sudden health changes during the night?
- 5Could you tell us a bit about your current maintenance and cleaning schedule to ensure the facility stays as pristine as possible?
- 6For residents with dementia or Alzheimer's, what specialized routines do you use to keep them feeling safe and engaged?
Personalized based on this facility's data
Key Review Excerpts
“The staff are incredibly caring, attentive, and always go above and beyond to create a warm, welcoming environment.”
“My father, age 81 with dementia, lived here and the care was neglectful and heartbreaking. Staff falsely told me he ate meals when I was present and saw he hadn’t been taken to eat.”
“We searched around the metroplex and have not found a senior day care center with a similar vision of caring for dementia patients. My mom loves going there and is always in a great mood when we pick her up.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection in October 2021 identified several violations regarding staff training, food handling, and COVID-19 preparedness. Additionally, previous inspections noted significant concerns regarding fire safety, building maintenance, and compliance with life safety codes.
Oct 18, 2021Routine17Report
Health Code (3 violations) | Life Safety Code (14 violations)
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the building and structure complied with the 2000 edition of the Life Safety Code, NFPA 101.
The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.
The facility failed to provide at least one telephone for use in an emergency, and/or that emergency numbers were posted at or near the telephone.
The facility failed to document that staff were competent and trained prior to assuming their responsibilities.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the building was kept in good repair.
The facility failed to have a COVID-19 response plan that includes plans for obtaining and maintaining a two-week supply of PPE.
The facility failed to ensure the common wall between the facility and another occupancy had a fire rating of at least two hours.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to ensure that the top of portable extinguishers were not higher than the required maximum height above the floor, and/or that the clearance between the bottom of the extinguisher and the floor was not less than four inches.
The facility failed to ensure the fire alarm was always visible to staff or is monitored by a device always carried by the staff.
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.
The facility failed to provide resident toilet and bathing facilities in compliance with licensing standards for assisted living facilities.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to provide the required sprinkler system to meet NFPA 13, 13D, 13R requirements, or meet the requirements of Chapter 32.
Ownership & Operations
Who Operates This Facility
Golden Grace Day Activity & Health Care Services LLC
for profit
ERIKA BROWN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit goldengracedahs.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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