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Cariad at Northbrook

Families consistently rate this highly — reviewers highlight warm and attentive care staff. Schedule a visit to confirm the fit.

2301 N Brook, Mckinney, TX 7506949 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.1/5

based on 24 Google reviews

5
4
3
2
1
Cariad at Northbrook Assisted Living in Mckinney, TX — Street View
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What this means for your family

This facility is an excellent choice if you prioritize staff stability and a personalized, family-oriented atmosphere. The high level of caregiver retention is a significant advantage for continuity of care. However, if you frequently visit late at night, you may want to verify the protocol for after-hours building access to ensure smooth entry.

Google Reviews

Google Reviews

24 reviews on Google

Cariad at Northbrook is highly regarded by residents and families for its warm, home-like atmosphere and exceptionally caring staff. Reviewers frequently praise the low employee turnover and the attentive nature of the caregivers, though one outlier review noted poor assistance with building access for visitors.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean5.0Activities9.0Meds5.0MemoryN/AComms9.0ValueN/A

Strengths

  • Warm and attentive care staff
  • Low employee turnover
  • Engaging activities and outings
  • Welcoming, small-community atmosphere
  • Effective medication administration

Concerns

  • Inconsistent assistance with building access for visitors

Rating Trends

Tap a year to see what changed

234'16(3)'18(1)'20(18)'22(6)'25(9)'26(2)

Distribution · 60 analyzed

5
44
4
9
3
1
2
0
1
6

How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With such a small, intimate community of 49 residents, how do you ensure every person feels truly known and included in the daily social life?
  • 2We've heard wonderful things about the warmth of your staff; how do you maintain such low employee turnover to ensure consistency for the residents?
  • 3Could you tell us more about the specific outings and engaging activities planned for the residents each month?
  • 4How is the medication administration process managed to ensure accuracy and safety for those needing assistance?
  • 5What is the protocol for handling medical emergencies or urgent health changes during the overnight hours?
  • 6We want to make sure we can visit often; what is the best way for us to coordinate building access when we arrive for a visit?

Personalized based on this facility's data


Key Review Excerpts

The biggest reason is the staff! They have low employee turnover (which is rare) and staff that really seems to value the residents (even more rare).

Long-term resident's family · 2025★★★★★

The Caridad has met every expectation. The staff is friendly, caring and on the spot when assistance is needed. they treat their residents as if they are family.

Family member of a new resident · 2021★★★★★

The staff ,level of care and communication skills at Cariad are amazing. I highly recommend them for senior care.

Family member · 2020★★★★★
Source: 24 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
32deficiencies

Key Findings

The most recent comprehensive inspection of Cariad at Northbrook on April 14, 2020, identified 32 violations related to Life Safety and Health Codes. These findings included issues with fire safety systems, building maintenance, and compliance with assisted living licensing standards. No recent enforcement actions were found on record.

Apr 14, 2020Routine

Health Code (16 violations) | Life Safety Code (15 violations)

Life Safety Code

The facility failed to provide an approved outdoor area for the segregated unit.

Life Safety Code

The facility failed to ensure compliance with the International Plumbing Code 2000 or the 2000 Uniform Plumbing Code.

Life Safety Code

The facility failed to provide a monitoring station (or failed to provide details about the monitoring station) for the segregated unit.

Life Safety Code

The facility failed to provide the required sprinkler system to meet NFPA 13.

Life Safety Code

The facility failed to ensure that certain aspects of the outdoor area fencing comply with the licensing standards for assisted living facilities.

Health Code

The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.

Life Safety Code

The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.

Life Safety Code

The facility failed to ensure that certain aspects of the outdoor area fencing comply with the licensing standards for assisted living facilities.

Health Code

The facility failed to ensure the fire alarm was always visible to staff or is monitored by a device always carried by the staff.

Health Code

The facility failed to provide adequate janitor closets.

Health Code

The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.

Health Code

The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.

Health Code

The facility failed to ensure the building was kept in good repair.

Life Safety Code

The facility failed to ensure that locking devices on control doors released when a switch or button was activated at the monitoring station and at the main staff station.

Health Code

The facility failed to provide resident living areas in compliance with licensing standards for assisted living facilities.

Life Safety Code

The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.

Life Safety Code

The facility failed to ensure the building and structure complied with Chapter 18, New Health Care Occupancies, of the Life Safety Code, NFPA 101.

Life Safety Code

The facility failed to provide two approved exits from the enclosed area that were remote from each other.

Health Code

The facility failed to provide 1/4-inch fixed safety glass or glazing view panel windows in steel frames in the doors between the kitchen and dining or serving areas.

Health Code

The facility failed to provide and maintain heating and cooling systems in compliance with licensing standards for assisted living facilities.

Health Code

The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.

Life Safety Code

The facility failed to provide exit signs with emergency power.

Health Code

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Life Safety Code

The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in</em> in emergency."

Health Code

The facility failed to ensure that existing furnace or water heater installations were maintained in service.

Health Code

The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.

Life Safety Code

The facility failed to ensure that locking devices on exit doors released when a switch or button was activated at the monitoring station and at the main staff station.

Health Code

The facility failed to provide a garbage can or cart washing area with drain and hot water.

Health Code

The facility failed to provide kitchen janitorial facilities that were in compliance with licensing standards for assisted living facilities.

Life Safety Code

The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.

The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.

Health Code

The facility failed to provide a bedroom of the required size and/or arrangement in compliance with licensing standards for assisted living facilities of this type.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Senior Housing Mt 11 Mckinney LLC

Organization Type

for profit

Management Company

SRI MANAGEMENT MIDSOUTH, LLC

Administrator

MICHELLE WINGFIELD

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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