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Nursing HomeMedicaid Top Rated

Glen Meadows

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

3472 Hamilton Mason Road, Hamilton, OH 4501185 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 73 Google reviews

5
4
3
2
1
Glen Meadows Nursing Home in Hamilton, OH — Street View
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What this means for your family

Glen Meadows shows a pattern of highly inconsistent care. While many families report excellent, compassionate service, there are recurring, serious allegations of neglect and poor medical follow-through. We strongly recommend visiting in person to check for cleanliness and smoke odors, and asking management directly about their protocols for medication management and family communication.

Google Reviews

Google Reviews

73 reviews on Google
Glen Meadows receives highly polarized feedback, with many reviewers praising the compassionate staff and clean environment, while others report severe concerns regarding neglect and poor medical oversight. Families considering this facility should be aware of a significant divide between those who feel their loved ones received excellent care and those who experienced critical failures in communication and medical monitoring.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean6.0Activities8.0Meds2.0Memory7.0Comms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Smooth and helpful admissions process
  • Effective rehab therapy department

Concerns

  • Reports of neglect and poor medical oversight (mentioned by 5 reviewers)
  • Presence of cigarette smoke in the facility (mentioned by 3 reviewers)
  • Staff unprofessionalism or lack of responsiveness (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(2)'19(29)'21(2)'23(4)'25(4)'26(4)

Distribution · 74 analyzed

5
51
4
3
3
2
2
1
1
17
17 reviews posted between Oct 28, 2019Oct 29, 2019 · 17 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the current staffing rating in mind, could you walk me through how your team ensures consistent, daily oversight for each resident?
  • 2I noticed some feedback regarding the dining experience; what steps are you taking to improve the quality and variety of the meals served?
  • 3Regarding medication management, what specific protocols or double-check systems do you have in place to ensure accuracy and timely administration?
  • 4I understand that maintaining a fresh environment is important; how do you manage and enforce your facility's smoking policy to ensure common areas remain comfortable for everyone?
  • 5How does your nursing team communicate updates on a resident's health status to family members to ensure we stay well-informed?
  • 6Can you share how your staff handles medical emergencies or sudden changes in a resident's condition during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

The staff is great with her making her feel a part of a family and cared for. Her environment is clean and the staff works willingly with us to make sure she has her favorite treats and items in her room to make her feel at home.

Memory care family member · 2022★★★★★

My Mother came there from Mercy Fairfield for physical therapy and at the end of her stay, she couldn’t walk. Unfortunately she had to return because upon her return to her home, My brother and I had to carry her in her wheel chair to her home!

Long-term resident's family · 2021☆☆☆☆

Cigarette smoke fills the main hallway from residence smoking in a smoking room, when they come out smoke comes out into the hallway with the patient... Doctor orders were not followed concerning soaking an infected toe twice a day.

Long-term resident's family · 2016☆☆☆☆
Source: 73 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
74%
Registered nurses for medical care
Total Nursing
3.69hrs
90%
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility67.9%
Worse than Avg
Here
67.9%
US
12.1%
OH
28.2%
Butler
23.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility2.8%
Better than Avg
Here
2.8%
US
15.3%
OH
6.9%
Butler
12.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
19.4%
OH
21.6%
Butler
22.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
14.4%
OH
5.8%
Butler
11.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
19.5%
OH
25.4%
Butler
26.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility18.0%
Worse than Avg
Here
18.0%
US
15.4%
OH
9.4%
Butler
12.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.8%
Better than Avg
Here
95.8%
US
79.7%
OH
75.6%
Butler
78.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.2%
Mixed vs Avgs
Here
80.2%
US
81.8%
OH
78.4%
Butler
82.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Butler
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (10.1)
1 complaint-triggered

Glen Meadows has persistent issues across multiple care areas spanning five years, with fire safety and smoke protection systems being the most recurring problems, followed by quality of care concerns and infection control. The facility has faced deficiencies in every survey from 2019 to 2024, including problems with accident prevention, pain management, and respiratory care that have reappeared multiple times. One complaint was filed by a family regarding bladder care issues in 2023, and while all deficiencies show correction dates, the pattern of recurring problems suggests ongoing operational challenges.

Sep 26, 2024Routine
12
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 6, 2023Complaint
1
0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Sep 22, 2021Routine
15
0726Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0036Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0343Potential for harm · PatternCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Jun 13, 2019Routine
15
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0344Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0004Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

Ownership & Operations

Who Operates This Facility

Owner / Operator

Glen Meadows

Organization Type

for profit

Chain Affiliation

Chain Name

Foundations Health Solutions

Chain Size

63 facilities nationwide

Chain avg rating: 4.0/5 · Rank 17 of 60 (Best)

Ownership & Management

Key personnel

Colleran, BrianOfficer / DirectorColleran, BrianOfficer / DirectorKrystowski, JohnOfficer / DirectorFoundations Health Solutions INCManagerColleran, BrianManager
Source: Medicare provider data

Contact

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References & Resources

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