Garfield Villas LLC

COMPLAINT INVESTIGATION REPORT

The facility underwent an Annual/Random inspection. The inspector noted that the visit was partially completed on a previous date, and the remaining domains of the CARE tool were addressed during this visit. Overall, the inspection found no deficiencies.

The facility underwent an unannounced annual visit conducted by the Licensing Program Analyst. The inspection covered multiple care tools, and the LPA observed that the dining area was clean and that required items in the observed rooms were sufficient. No deficiencies were noted during this visit.

COMPLAINT INVESTIGATION REPORT

The facility underwent an unannounced annual visit conducted by the Licensing Program Analyst. The visit covered several care tools, including Infection Control and Disaster Preparedness. Overall, no deficiencies were noted during this inspection.

The facility underwent an unannounced annual visit conducted by the Licensing Program Analyst. The physical plant, including the dining area, activity room, and observed resident rooms, appeared clean and compliant with basic safety checks. The report explicitly states that no deficiencies were noted during the visit.

This report details a complaint investigation regarding allegations that staff were prohibiting residents from having visitors indoors. The investigation found that staff stated indoor visits are allowed, provided visitors undergo COVID screening and wear masks. The allegation was ultimately deemed unsubstantiated due to insufficient evidence.

The inspection revealed several deficiencies, including immediate health risks related to hot water temperatures exceeding safe limits and unsecured cleaning supplies. Additionally, there were noted deficiencies concerning water damage in multiple areas of the facility, requiring corrective action.