See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Pasadena Nursing Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1570 North Fair Oaks Ave, North Central · Pasadena, CA 9110352 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 20 Google reviews

5
4
3
2
1
Pasadena Nursing Center Nursing Home in Pasadena, CA — Street View
Street View

Watch Pasadena Nursing Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (20 vs median 13.0)
  • High staff turnover (58%)
  • High RN turnover (80%)

Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · $23,160 in fines

Source: Medicare data

What this means for your family

While the nursing staff has a long-standing reputation for being exceptionally caring and kind, recent reviews suggest a decline in facility upkeep and communication. If you choose this facility, prioritize visiting in person to inspect the room ventilation and air quality, and establish a direct contact method with staff since phone responsiveness is a reported issue.

Google Reviews

Google Reviews

20 reviews on Google
Families should be aware of significant discrepancies in care quality, as older reviews highly praise the compassionate nursing staff and cleanliness, while more recent reviews report severe issues with facility maintenance, air quality, and communication. While some long-term residents have thrived under caring staff, newer feedback highlights concerns regarding food variety and difficulty reaching the facility by phone.

Quality Themes

Tap a score for details
Food3.0Staff8.0Clean4.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Compassionate and professional nursing staff
  • Cleanliness in certain wings/periods
  • Respectful and attentive care for long-term residents

Concerns

  • Poor facility maintenance and air quality (mentioned by 2 reviewers)
  • Difficulty reaching staff via telephone (mentioned by 2 reviewers)
  • Limited food variety and portions

Rating Trends

Tap a year to see what changed

2342.3'19(3)5.04.3'21(11)5.01.0'23(1)5.03.0'25(3)2.0'26(1)

Distribution · 22 analyzed

5
13
4
0
3
3
2
1
1
5

How They Respond to Reviews

5%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of attentive care is maintained during shift changes?
  • 2What steps are being taken to address recent maintenance needs and ensure the air quality and facility upkeep are comfortable for all residents?
  • 3Could you tell us more about the dining experience, specifically regarding how much variety and portion control is available for the daily meals?
  • 4What is the best way for our family to stay in regular contact with the nursing team if we have a quick question or update?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
  • 6What kind of daily activities or social outings are planned to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

My dad is bedridden and admitted at legacy since January 2020. every time I go and check on him, he is clean, calm and happy. I ask my dad every time if staffs are nice with you. He always responds all of them are nice, and some of them they care of me like their own father.

Long-term resident's family · 2021★★★★★

Staff is really caring and nice, but entire building needs an update. Rooms are dingy and the ventilation and air quality is horrible.

Visitor · 2025☆☆☆☆

They basically don't answer the phone. They call you when they need you to pick the patient up because they have used up their Medicare benefits so they can't bill for as much money.

Family member of discharged patient · 2023☆☆☆☆
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.21hrs
28%
Registered nurses for medical care
Total Nursing
4.24hrs
OK
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)
RN Turnover
86%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility36.9%
Worse than Avg
Here
36.9%
US
19.5%
CA
13.7%
Los angeles
10.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.2%
Better than Avg
Here
3.2%
US
19.4%
CA
10.7%
Los angeles
9.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.6%
Worse than Avg
Here
21.6%
US
14.4%
CA
10.4%
Los angeles
12.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility14.5%
Worse than Avg
Here
14.5%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.9%
Better than Avg
Here
8.9%
US
15.3%
CA
10.5%
Los angeles
9.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
CA
98.6%
Los angeles
99.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.1%
Better than Avg
Here
98.1%
US
79.8%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.0%
Better than Avg
Here
95.0%
US
81.8%
CA
94.2%
Los angeles
94.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
3penalties
Above state avg (15.4)
38 complaint-triggered
$23,160 in fines

Families have filed numerous reports triggering 37 complaint-based deficiencies, with recurring violations in safety supervision, medication management, and abuse reporting that persist across multiple surveys. The facility shows repeated problems with accident prevention, pharmaceutical services, environmental safety, and proper reporting of suspected neglect or abuse. While all deficiencies show correction dates, the pattern of similar issues reoccurring suggests systemic challenges in maintaining consistent care standards.

Apr 17, 2026Routine
17
0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Apr 3, 2026Complaint
1
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Mar 18, 2026Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Feb 26, 2026Complaint
1
0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Feb 5, 2026Complaint
2
0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 26, 2025Complaint
3
0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Jan 8, 2024

$4,938

Fine

Jan 2, 2024

$4,587

Fine

Dec 11, 2023

$13,635

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pasadena Nursing Center

Organization Type

for profit

Ownership & Management

Owners

Mayer Family 2016 Irrevocable Trust

Owner · Organization

20%

Ori Management LLC

Owner · Organization

13%

Bercovich, Ezequiel

Owner

20%

Bercovich, Moises

Owner

20%

Zenou, Adam

Owner

20%

Unger, Jacob

Owner (parent company)

Key personnel

Jannat, ShahrzadManagerJannat, ShahrzadAdp of the SnfRosales, ArleneAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call