Cedar Pine Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 33 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (26 vs median 13.0)
Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing · Below chain average · $38,213 in fines
What this means for your family
This facility presents significant risks regarding patient safety, specifically concerning medication errors and the theft of personal belongings. While some recent feedback is positive, the recurring pattern of severe neglect and mismanagement is too frequent to ignore; families should conduct an unannounced visit and verify nursing competency before admission.
Google Reviews
Google Reviews
33 reviews on Google“Families should exercise extreme caution when considering Cedar Pine Post Acute due to severe allegations of medical neglect, theft of personal property, and medication mismanagement. While a single recent review offers high praise for the warm environment, the historical pattern of reviews highlights critical failures in patient safety, staff competence, and administrative oversight.”
Quality Themes
Strengths
- Warm and welcoming environment (mentioned in one recent review)
- Renovated outdoor spaces like the yard and patio
- Availability of medical and dental services
Concerns
- Medical neglect and improper medication administration (mentioned by 3 reviewers)
- Theft of personal property and money (mentioned by 2 reviewers)
- Poor facility cleanliness and maintenance (mentioned by 2 reviewers)
- Incompetent or untrained nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
The owner relies heavily on a standardized template for patient/family complaints, using nearly identical language to request follow-up calls. For employee-related complaints, the response shifts to a different, equally canned professional dismissal.
Questions for Your Tour
- 1It is wonderful to see the renovated patio and yard; what kind of outdoor activities or social gatherings do you host for residents in these spaces?
- 2How does your nursing team ensure that medication is administered accurately and on schedule every day?
- 3What specific protocols do you have in place to ensure the facility remains clean, sanitized, and well-maintained for the residents?
- 4Could you tell me more about the specialized care and daily programming available for residents in your memory care unit?
- 5How do you handle communication between the nursing staff and family members regarding changes in a resident's health or daily needs?
- 6In the event of a medical emergency after hours, what is the immediate process for coordinating care and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The environment is terrible my grandma was very sick and the nurse didn’t check unless someone was there on her and accusing her of faking her sickness.”
“They over medicate, there was blood all over the front of one of my mom's shirt, they stole $20 from her purse and came back with half the clothes she left with, and she came back in worse condition than when she left and died 2 weeks after being there!!!”
“This place lost my Father's book collection, has done nothing about the repeated thieft of his personal property, the neglect of my dad's health led to the inability of his leg, and now they are taking control of his finances...”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with frequent family complaints prompting federal investigations. The most recurring problems involve accident prevention and safety hazards, medication management, and care planning. While all deficiencies show correction dates, the persistent nature of safety issues across multiple complaint-driven surveys suggests ongoing quality concerns that families should carefully evaluate during visits.
Apr 23, 2026Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Apr 14, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 23, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 19, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 9, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Nov 26, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Apr 19, 2025
$9,113
Ownership & Operations
Who Operates This Facility
Cedar Pine Post Acute
for profit
Chain Affiliation
Eva Care Group
9 facilities nationwide
Chain avg rating: 3.3/5 · Rank 7 of 8
Ownership & Management
Owners
Chen, Jenq
Owner
Chen, Tze-Yun
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit cedarpinepostacute.com
Medicare data downloads
Original nursing home datasets
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