Foothill Heights Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 21 Google reviews

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What this means for your family
This facility is highly regarded for its clean environment and a staff that treats residents with genuine compassion. While the recent trend is overwhelmingly positive, families should remain vigilant and ask specific questions about medication protocols to address the serious concerns raised in previous years.
Google Reviews
Google Reviews
21 reviews on Google“Families considering Foothill Heights Care Center can expect a highly friendly and attentive staff that treats residents like family. While most reviewers praise the cleanliness and the welcoming environment, one extremely serious allegation regarding improper medication use was made in 2022.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and professional nursing staff
- Clean and well-maintained facility
- Attentive communication with family members
- Engaging resident activities
Concerns
- Allegations of improper patient sedation
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
The owner responds to positive reviews by addressing reviewers by name and expressing gratitude or happiness regarding their feedback. While the responses are brief, they acknowledge the individual reviewer rather than using a single identical template.
Questions for Your Tour
- 1I noticed some families have mentioned how great the communication is with loved ones; how do you keep families updated on daily changes in a resident's health?
- 2Since we want to ensure everything is handled precisely, could you walk me through your specific protocols for medication management and double-checking dosages?
- 3What steps is the facility taking to increase the number of staff members available on each shift to ensure everyone gets enough attention?
- 4How do you approach managing resident comfort and ensuring that any medication used for restlessness is carefully monitored and documented?
- 5What kind of engaging daily activities or social outings do you have planned to keep the residents active and connected?
- 6In the event of a sudden medical emergency during the night, what is the immediate procedure for contacting doctors and notifying our family?
Personalized based on this facility's data
Key Review Excerpts
“The amazing nurses treated my aunt so well like she was family and made sure she had everything she ne”
“I went to the nursing home to see my aunt today and I thought it was so cute that I found her in there making bracelets with her friends. My aunt has been in the home for about 2 years. She loves it there, she says everyone is good to her and I love that.”
“The staff is very friendly attentive and professional. They answered all questions and concerns we had in regards to our family member. The facility is very clean which was extremely important to us.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 21 complaints against this facility, triggering multiple inspections for serious issues including failure to report suspected abuse and neglect, inadequate accident prevention, and improper care planning. The facility shows persistent problems with fire safety systems, medication management, and infection control that recur across multiple surveys. While all deficiencies show correction dates, the high volume of complaints and repeated safety violations suggest ongoing quality concerns that families should carefully investigate before placement.
Mar 26, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 10, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 23, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 31, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Apr 17, 2025Routine13
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Mar 7, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Jan 8, 2024
$3,039
Fine
Dec 18, 2023
$6,351
Ownership & Operations
Who Operates This Facility
Foothill Heights Care Center
for profit
Ownership & Management
Owners
Deutsch 2016 Grat
Owner · Organization
Foothill Heights Care Center LLC
Owner · Organization
Santa Ana Investment Holdings, LLC
Owner · Organization
Bercovich, Ezequiel
Owner
Bercovich, Moises
Owner
Zenou, Adam
Owner
Deutsch, Isaac
Owner (parent company)
Mandelbaum, Janet
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit foothillops.com
Medicare data downloads
Original nursing home datasets
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