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Nursing HomeMedicaid

Foothill Heights Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1515 North Fair Oaks Ave, North Central · Pasadena, CA 9110349 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 21 Google reviews

5
4
3
2
1
Foothill Heights Care Center Nursing Home in Pasadena, CA — Street View
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What this means for your family

This facility is highly regarded for its clean environment and a staff that treats residents with genuine compassion. While the recent trend is overwhelmingly positive, families should remain vigilant and ask specific questions about medication protocols to address the serious concerns raised in previous years.

Google Reviews

Google Reviews

21 reviews on Google
Families considering Foothill Heights Care Center can expect a highly friendly and attentive staff that treats residents like family. While most reviewers praise the cleanliness and the welcoming environment, one extremely serious allegation regarding improper medication use was made in 2022.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0Activities8.0Meds1.0MemoryN/AComms9.0Value5.0

Strengths

  • Friendly and professional nursing staff
  • Clean and well-maintained facility
  • Attentive communication with family members
  • Engaging resident activities

Concerns

  • Allegations of improper patient sedation

Rating Trends

Tap a year to see what changed

2345.02020(3)5.02021(6)3.02022(2)5.02023(5)4.82024(4)3.02026(2)

Distribution · 22 analyzed

5
19
4
1
3
0
2
0
1
2

How They Respond to Reviews

14%response rate
Good

The owner responds to positive reviews by addressing reviewers by name and expressing gratitude or happiness regarding their feedback. While the responses are brief, they acknowledge the individual reviewer rather than using a single identical template.

Questions for Your Tour

  • 1I noticed some families have mentioned how great the communication is with loved ones; how do you keep families updated on daily changes in a resident's health?
  • 2Since we want to ensure everything is handled precisely, could you walk me through your specific protocols for medication management and double-checking dosages?
  • 3What steps is the facility taking to increase the number of staff members available on each shift to ensure everyone gets enough attention?
  • 4How do you approach managing resident comfort and ensuring that any medication used for restlessness is carefully monitored and documented?
  • 5What kind of engaging daily activities or social outings do you have planned to keep the residents active and connected?
  • 6In the event of a sudden medical emergency during the night, what is the immediate procedure for contacting doctors and notifying our family?

Personalized based on this facility's data


Key Review Excerpts

The amazing nurses treated my aunt so well like she was family and made sure she had everything she ne

Long-term resident's family · 2021★★★★★

I went to the nursing home to see my aunt today and I thought it was so cute that I found her in there making bracelets with her friends. My aunt has been in the home for about 2 years. She loves it there, she says everyone is good to her and I love that.

Long-term resident's family · 2023★★★★★

The staff is very friendly attentive and professional. They answered all questions and concerns we had in regards to our family member. The facility is very clean which was extremely important to us.

Long-term resident's family · 2024★★★★★
Source: 21 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.31hrs
41%
Registered nurses for medical care
Total Nursing
4.13hrs
OK
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility29.6%
Worse than Avg
Here
29.6%
US
15.5%
CA
11.7%
Los angeles
11.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
19.4%
CA
10.7%
Los angeles
9.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.9%
Worse than Avg
Here
23.9%
US
14.4%
CA
10.4%
Los angeles
12.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.8%
Better than Avg
Here
2.8%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
CA
4.1%
Los angeles
4.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Los angeles
94.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.2%
Mixed vs Avgs
Here
91.2%
US
79.8%
CA
93.2%
Los angeles
92.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility8.3%
Worse than Avg
Here
8.3%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
2penalties
Near state avg (15.4)
21 complaint-triggered
$9,390 in fines

Families have filed 21 complaints against this facility, triggering multiple inspections for serious issues including failure to report suspected abuse and neglect, inadequate accident prevention, and improper care planning. The facility shows persistent problems with fire safety systems, medication management, and infection control that recur across multiple surveys. While all deficiencies show correction dates, the high volume of complaints and repeated safety violations suggest ongoing quality concerns that families should carefully investigate before placement.

Mar 26, 2026Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 10, 2025Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 23, 2025Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 31, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Apr 17, 2025Routine
13
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Mar 7, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Federal Penalties

Fine

Jan 8, 2024

$3,039

Fine

Dec 18, 2023

$6,351

Ownership & Operations

Who Operates This Facility

Owner / Operator

Foothill Heights Care Center

Organization Type

for profit

Ownership & Management

Owners

Deutsch 2016 Grat

Owner · Organization

Foothill Heights Care Center LLC

Owner · Organization

Santa Ana Investment Holdings, LLC

Owner · Organization

Bercovich, Ezequiel

Owner

Bercovich, Moises

Owner

Zenou, Adam

Owner

Deutsch, Isaac

Owner (parent company)

23%

Mandelbaum, Janet

Owner (parent company)

6%

Key personnel

Bercovich, EzequielManagerBercovich, MoisesManagerJannat, ShahrzadManagerMontag, MemphisManagerWang, ShuoManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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