Nursing HomeMedicaid Top Rated

Gardens Healthcare & Rehabilitation Center

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.

1704 Huntington Village Circle, Daytona Beach, FL 32114|108 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 164 Google reviews

(386) 255-6571 Directions Website

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What this means for your family

This facility has a highly regarded therapy and wound care team, making it a potential choice for short-term recovery. However, families should be extremely cautious regarding basic care needs; we strongly advise visiting at unannounced times and specifically observing the response time to call lights and the frequency of hygiene checks before committing.

Google Reviews

164 reviews on Google

“The Gardens Health & Rehabilitation Center receives polarized feedback, with many families praising the dedicated therapy department and specific staff members like Latrice Smith and Lori (wound care) for their compassionate, high-quality care. Conversely, a significant number of reviewers report serious concerns regarding neglect, including slow response times to call lights, poor hygiene, and unprofessional behavior by some nursing and CNA staff. Families considering this facility should be aware that while many have had excellent recovery experiences, others have reported distressing lapses in basic care and communication.”

Quality Themes

Tap a score for details

Strengths

Highly effective physical and occupational therapy teams
Exceptional wound care services
Clean and well-maintained facility environment
Dedicated, compassionate individual staff members

Concerns

Slow or non-existent response to call lights (mentioned by 12 reviewers)
Neglect regarding patient hygiene (bathing/changing) (mentioned by 10 reviewers)
Rude, dismissive, or unprofessional nursing/CNA staff (mentioned by 9 reviewers)
Poor food quality and nutritional management (mentioned by 6 reviewers)
Medication management and administration errors (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 170 analyzed

117

⚡15 reviews posted between Mar 25, 2026 – Mar 28, 2026 · 13 were 5-star

⚡10 reviews posted between Feb 5, 2026 – Feb 6, 2026 · 10 were 5-star

⚡10 reviews posted between Nov 18, 2025 – Nov 20, 2025 · 8 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It's wonderful to see how clean and well-maintained the facility is; what specific cleaning protocols do you have in place to keep the environment so tidy?
2We've heard great things about your physical and occupational therapy teams; how do you work with families to set and track rehabilitation goals?
3How do you ensure that call lights are answered promptly and that residents' personal hygiene needs, like bathing and changing, are attended to regularly?
4Could you tell us more about the dining experience, specifically regarding how you manage nutritional needs and the variety of the daily menu?
5What is your process for ensuring medication is administered accurately and on schedule every day?
6In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?

Personalized based on this facility's data

Key Review Excerpts

“The Therapy Department has an outstanding team who have fluidly worked together to create a comprehensive treatment for her recovery.”

Long-term resident's family · 2024★★★★★

“The staff leaves her to lie in her own urine and feces for hours before changing her, her meals are NEVER right... they refuse to have medication”

Family member · 2024★★★★☆

“Lori and Dr Shaw worked miracles and talked me through all of my treatments. I cannot speak highly enough of this facility.”

Rehab patient · 2023★★★★★

Source: 164 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.39hrs

53%

Registered nurses for medical care

Total Nursing

3.68hrs

90%

All nurses + aides combined

Staff Turnover

46%

Lower is better (< 30% = good)

RN Turnover

46%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility2.7%

Better than Avg

Here

2.7%

19.4%

11.5%

Volusia

14.3%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility5.6%

Better than Avg

Here

5.6%

14.4%

9.1%

Volusia

11.3%

😔

Residents with depression symptoms

↓ Lower is better

This Facility12.6%

Worse than Avg

Here

12.6%

12.1%

4.1%

Volusia

4.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility7.8%

Better than Avg

Here

7.8%

15.3%

10.6%

Volusia

11.0%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility8.0%

Better than Avg

Here

8.0%

15.5%

8.7%

Volusia

12.1%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

98.1%

Volusia

97.7%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility99.7%

Better than Avg

Here

99.7%

79.8%

94.7%

Volusia

89.0%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.7%

Better than Avg

Here

99.7%

81.8%

94.8%

Volusia

91.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.9%

Better than Avg

Here

0.9%

1.6%

1.5%

Volusia

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies

2penalties

Well below state avg (7.3)

2 complaint-triggered

$8,512 in fines

Families filed complaints that led to recent findings about resident notification rights and readmission policies in December 2024, indicating ongoing concerns. The facility has recurring issues with emergency preparedness, fire safety systems, and dietary services across multiple surveys. While all deficiencies show correction dates, the pattern of repeated violations in emergency preparedness and safety systems suggests potential systemic challenges that families should discuss during visits.

Dec 10, 2025Routine15 findings

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0004Potential for harm · IsolatedCorrected