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Nursing HomeMedicaid

Coastal Health and Rehabilitation Center

Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.

820 N Clyde Morris Blvd, Medical Center · Daytona Beach, FL 32117120 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 124 Google reviews

5
4
3
2
1
Coastal Health and Rehabilitation Center Nursing Home in Daytona Beach, FL — Street View
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What this means for your family

While the facility's physical therapy department and cleanliness have received high praise in recent months, the history of neglect and poor call-light response times remains a critical concern. If you choose this facility, we strongly recommend daily visits to ensure your loved one's needs are being met and to maintain active communication with the nursing staff.

Google Reviews

Google Reviews

124 reviews on Google
Coastal Health and Rehabilitation Center receives highly polarized feedback, with many reviewers praising the facility's cleanliness, festive landscaping, and effective physical therapy department. However, a significant number of families report serious concerns regarding neglect, including slow response times for call lights, poor hygiene, and communication failures with administration. Potential families should be aware that experiences appear to vary drastically depending on the specific staff on duty.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean6.0Activities7.0Meds2.0MemoryN/AComms2.0Value2.0

Strengths

  • Effective physical and occupational therapy
  • Clean and well-maintained facility
  • Friendly and welcoming front-line staff
  • Attractive, festive seasonal landscaping

Concerns

  • Slow or ignored call light response times (mentioned by 6 reviewers)
  • Poor hygiene and cleanliness in patient rooms (mentioned by 5 reviewers)
  • Neglect regarding basic care (toileting, feeding assistance) (mentioned by 5 reviewers)
  • Poor communication and unresponsiveness from administration (mentioned by 5 reviewers)
  • Poor quality or inappropriate food (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2342.32022(4)4.22023(11)2.82024(24)4.52025(26)4.22026(30)

Distribution · 95 analyzed

5
59
4
10
3
0
2
4
1
22

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has beautiful seasonal landscaping; what kind of daily social or recreational activities do you offer to keep residents engaged outside of their rooms?
  • 2Given the current staffing levels, what is your specific protocol for ensuring call lights are answered promptly and that residents receive timely assistance with basic needs like toileting and feeding?
  • 3How do you currently manage communication between your administrative team and family members to ensure we stay updated on our loved one's care and any changes in their health?
  • 4I understand that maintaining a clean environment is a priority; could you walk me through your daily housekeeping schedule for individual patient rooms?
  • 5Regarding the dining experience, how do you ensure that meals are both nutritionally appropriate and served in a way that meets the specific dietary preferences of the residents?
  • 6I see that you have been active in responding to some online feedback; how do you use that input to make tangible improvements to the quality of care provided here?

Personalized based on this facility's data


Key Review Excerpts

The occupational rehabilitation staff, is absolutely phenomenal! My nurse Sasha, is one of the most outstanding, efficient, caring and goes beyond limitations of her job.

Rehab patient · 2024★★★★★

My aunt was sent here 2 days ago for rehab, and since then she’s been denied access to a wheelchair even though she’s disabled and can’t walk... she is forced to sit in her own feces and urine until someone decides to come help her.

Long-term resident's family · 2024☆☆☆☆

I would recommend if you have a loved one at this facility I definitely would recommend that you visit daily or often. If they know family is coming daily they treat differently.

Long-term resident's family · 2026☆☆☆☆
Source: 124 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.33hrs
43%
Registered nurses for medical care
Total Nursing
3.46hrs
84%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.8%
Worse than Avg
Here
30.8%
US
19.5%
FL
15.0%
Volusia
16.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
FL
4.1%
Volusia
4.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
19.4%
FL
11.5%
Volusia
14.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
14.4%
FL
9.1%
Volusia
11.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
15.3%
FL
10.6%
Volusia
11.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.3%
Worse than Avg
Here
16.3%
US
15.5%
FL
8.7%
Volusia
11.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.0%
Better than Avg
Here
98.0%
US
81.8%
FL
94.8%
Volusia
91.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.4%
Mixed vs Avgs
Here
93.4%
US
79.8%
FL
94.7%
Volusia
89.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
FL
1.5%
Volusia
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (7.3)
3 complaint-triggered

This facility has corrected all 18 deficiencies found across six surveys, though families have filed complaints leading to three deficiency findings. The most frequent issues involved medication management, care planning, and fire safety systems. While deficiencies span multiple years and complaint-triggered issues indicate ongoing family concerns about abuse reporting and care planning, the facility has demonstrated consistent correction of identified problems.

Sep 11, 2025Complaint
1
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Apr 10, 2025Routine
3
0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Jun 14, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 6, 2023Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

May 18, 2023Routine
6
0849Potential for harm · WidespreadCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 10, 2021Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Coastal Health and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Aston Health

Chain Size

38 facilities nationwide

Chain avg rating: 2.5/5 · Rank 9 of 30

Ownership & Management

Owners

Coastal Center Operations Holdings LLC

Owner · Organization

100%

Blue Spring Healthcare Partners LLC

Owner (parent company) · Organization

100%

Friedman, Leopold

Owner (parent company)

Gutman, Samuel

Owner (parent company)

Key personnel

Blair, AnnekaManagerEddin, HusamManagerGarcia, JoshuaManagerMcdonald, AlleciaManagerWildes, DonnaManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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