Emory L Bennett Memorial Veterans Nursing Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 123 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and compassionate staff, making it a strong choice for veterans needing long-term care. While the overall experience is very positive, families should be prepared for potential administrative hurdles regarding admissions or transfers and should clarify current staffing levels during their initial tour.
Google Reviews
Google Reviews
123 reviews on Google“Emory L. Bennett Memorial Veterans Nursing Home is widely praised for its clean, well-maintained environment and dedicated staff who provide compassionate care to veterans. While most families report high satisfaction with the facility's atmosphere and resident engagement, some concerns exist regarding administrative bureaucracy, staffing shortages, and occasional difficulties with the admissions or transfer process.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate and attentive nursing staff
- Active social programs and volunteer engagement
- Homely atmosphere with resident pets
Concerns
- Staffing shortages impacting operations and transfers (mentioned by 2 reviewers)
- Excessive administrative bureaucracy for visitors and families (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 126 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassionate nursing staff and the pets that visit; how do these social elements and animal visits integrate into the residents' daily lives?
- 2With the high praise for your social programs, could you tell us more about the specific types of activities or volunteer engagements available for residents?
- 3How does the facility manage staffing levels during busy shifts to ensure that transfers and daily care routines remain seamless for the residents?
- 4Could you walk us through the protocol for handling medical emergencies or urgent health changes after regular business hours?
- 5What is the process for family members to visit, and are there any specific administrative steps we should prepare for to ensure smooth visits?
- 6We noticed the facility is very well-maintained; how does the team ensure that the cleanliness and 'homely' atmosphere are preserved throughout the different wings?
Personalized based on this facility's data
Key Review Excerpts
“My father has lived here for about 8 months we couldn't be happier with the care he has recieved the staff has been wonderful with his care and his transition from home.”
“The entire staff is very good , the meals served are good , the CNA's take good care of the variety of needs around them during meals , the nurses are friendly ..The Doctor is above par , physical therapy is consistent ..This facility is clean , they have 3 dogs and a cat that wander the halls”
“Beautiful place with beautiful caring people in a very clean place. Can’t thank everyone enough for all the loving care and support during my husband’s time there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 16 deficiencies across three surveys with all violations corrected, indicating responsive management when issues arise. The most frequent problems involve quality of care, dietary services, and resident rights. Notably, dietary issues have persisted across multiple surveys from 2021 to 2024, suggesting ongoing challenges with food safety and accommodation of resident dietary needs that families should discuss during visits.
Oct 17, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Dec 1, 2022Routine5
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 22, 2021Routine5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Federal Penalties
Fine
Oct 17, 2024
$9,503
Ownership & Operations
Who Operates This Facility
Emory L Bennett Memorial Veterans Nursing Home
government
Chain Affiliation
Florida Department of Veterans' Affairs
8 facilities nationwide
Chain avg rating: 3.3/5 · Rank 5 of 8
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
123 reviews from families & visitors
Official Website
Visit floridavets.org
Medicare data downloads
Original nursing home datasets
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