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Assisted Living Investigative

Gardens Care Homes - Thomas Park Assisted Living, the

Reviewer concerns include heavy reliance on untrained or inexperienced agency staff (mentioned by 2 reviewers) — investigate before committing.

10525 Irma Dr, Northglenn, CO 8023315 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
2.6/5

based on 5 Google reviews

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Gardens Care Homes - Thomas Park Assisted Living, the Assisted Living in Northglenn, CO — Street View
Street View

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What this means for your family

While some families report excellent personal attention from specific staff members, the facility's reliance on temporary agency staff is a recurring concern that may impact consistency of care. We strongly recommend asking management about their ratio of permanent versus agency staff and requesting a tour during a weekend to observe staffing levels firsthand.

Google Reviews

Google Reviews

5 reviews on Google
Families report a stark divide in experiences at this facility, with some praising the warm, personalized attention from specific staff members, while others raise serious concerns regarding operational ethics and staffing. Critics highlight a heavy reliance on temporary agency staff and potential issues with medication management and food preparation standards.

Quality Themes

Tap a score for details
Food5.0Staff5.0CleanN/AActivitiesN/AMeds1.0Memory3.0Comms8.0ValueN/A

Strengths

  • Warm and attentive individual staff members
  • Welcoming environment for visiting families
  • Personalized care efforts for new residents

Concerns

  • Heavy reliance on untrained or inexperienced agency staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02022(2)3.02023(4)1.02024(2)5.02025(2)1.02026(2)

Distribution · 12 analyzed

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How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback online; how do you incorporate that family input into the daily care plans here?
  • 2With your smaller capacity of 15 residents, how do you ensure consistent care quality when you need to bring in supplemental agency staff?
  • 3Since personalized care is a focus here, how do you tailor daily activities to match the specific interests and backgrounds of each resident?
  • 4Given the importance of medication management, what specific protocols and oversight do you have in place to ensure accuracy for your residents?
  • 5How does your team approach memory care support to ensure residents feel comfortable and engaged throughout the day?
  • 6In the event of a medical emergency, what is your specific process for coordinating with local healthcare providers and keeping family members informed?

Personalized based on this facility's data


Key Review Excerpts

A special shout out to Belinda and Fabian. They go over and above not only to care for Dad, but to make sure the family feels welcome any time, and we are in the know of what is going on.

Resident's family member · 2023★★★★★

We have recently moved dad into The Gardens Care Thomas Park residence (9B) and while this has been an incredibly difficult and emotional decision for our family, we are all feeling comfort from the warmth and care and attention to our dad’s care and support.

Resident's family member · 2022★★★★★

You should also care more about the meals your patients are served instead of once again having medical agency staff that has not been trained in food safety come in and cook the meals.

Observer/Former employee or visitor · 2023☆☆☆☆
Source: 5 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

2total
Jan 3, 2024Other
CleanReport

No deficiencies found during this inspection.

May 4, 2023Other
CleanReport

No deficiencies found during this inspection.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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