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Assisted Living

Assisted Living of Northglenn LLC

Limited public data on Assisted Living of Northglenn LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.

11255 Grant Dr, Northglenn, CO 8023332 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
3.7/5

based on 55 Google reviews

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Assisted Living of Northglenn LLC Assisted Living in Northglenn, CO — Street View
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What this means for your family

While Northglenn Heights offers competitive pricing and engaging activities, the recurring reports of medication management errors are a critical safety concern. We strongly advise families to request a detailed plan for how medications are tracked and to observe staffing levels during weekend or evening visits before committing.

Google Reviews

Google Reviews

55 reviews on Google
Northglenn Heights Assisted Living receives highly polarized feedback, with some families praising the attentive staff and engaging activities, while others report serious concerns regarding medication management and cleanliness. While many reviewers highlight a caring environment and helpful nursing team, recurring reports of understaffing and administrative turnover suggest inconsistent quality of care.

Quality Themes

Tap a score for details
Food7.0Staff5.0Clean4.0Activities8.0Meds2.0Memory6.0Comms4.0Value7.0

Strengths

  • Engaging activities and social events
  • Affordable pricing compared to competitors
  • Warm, attentive nursing and care staff
  • Well-maintained and clean facility grounds

Concerns

  • Medication management errors and missed doses (mentioned by 6 reviewers)
  • Understaffing and high staff turnover (mentioned by 5 reviewers)
  • Poor cleanliness and hygiene standards (mentioned by 4 reviewers)
  • Lack of communication or responsiveness from management (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2342.5'17(8)3.71.0'19(2)3.83.8'23(24)2.04.1'25(28)5.0'26(2)

Distribution · 105 analyzed

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33

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I’ve heard great things about your social calendar; could you walk me through what a typical week of activities looks like for residents?
  • 2With a capacity of 32 residents, how do you ensure that each individual receives consistent, personalized attention from your nursing staff throughout the day?
  • 3Could you explain the specific protocols and double-check systems you have in place to ensure accuracy and consistency with medication administration?
  • 4I noticed your grounds are well-maintained; what is your current process for daily housekeeping and ensuring high hygiene standards in residents' private rooms?
  • 5How does your management team prefer to communicate updates or concerns with family members, and how quickly can we expect a response if we have a question?
  • 6Given the importance of staff stability, what steps is the facility taking to support your caregivers and maintain a consistent team for the residents?

Personalized based on this facility's data


Key Review Excerpts

They also have much more affordable rates than any other assisted living that I looked at.

Long-term resident's family · 2024★★★★

The nurses call me all the time with any questions or concerns. Having my mom here has released a lot of stress from me.

Assisted living family member · 2025★★★★★

They are known for running out of medications, and I have had to remind them on several occasions about the importance of moms medications.

Resident's family · 2024☆☆☆☆
Source: 55 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

4total
2deficiencies
May 16, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

May 16, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Apr 1, 2024Other
N/A0000 & 0112

1.2 Assisted living residences, as defined herein, shall comply with all applicable federal and state statutes and regulations including, but not limited to, the following:(A) This Chapter 7;(B) 6 CCR 1011-1, Chapter 2, General Licensure StandardsBased on observation, interview and record review, the residence failed to be in compliance with all applicable regulations. This failure created the potential for mismanagement of the care of and services for the residents who would be served by this residence.Findings include:1. Resident' s rights to privacy under Chapter II regulations for Facility Guidelines Institute (FGI) and Chapter VII6 CCR 1011-1 Chapter 2 Regulations -1.25 "FGI Guidelines" means the Guidelines for Design and Construction of Hospitals, Guidelines for Design and Construction of Outpatient Facilities, and Guidelines for Design and Construction of Residential Health, Care, and Support Facilities, published by the Facilities Guidelines Institute.-1.28 "Guideline compliance review" means the review of design documents submitted to the department, in the format required by the Department, for determination of compliance with FGI Guidelines.-3.2.3 For any construction or renovations of a facility or agency initiated on or after July 1, 2020, the following requirements of the 2018 Editions, Facilities Guidelines Institute (FGI) including any errata and guideline interpretations adopted as of November 1, 2019, are incorporated by reference, as applicable to facility or agency license type:(C) for residential facilities, including but not limited to Assisted Living Residences, Behavioral Health Entities, Facilities for Persons with Developmental Disabilities, Nursing Care Facilities, and Hospice care: Guidelines for Design and Construction of Residential Health, Care, and Support Facilities.-3.2.4 Facilities and agencies are expected to maintain the facility to the FGI Guidelines under which the Department approved the facility ' s or agency ' s initial license until such time as a new guideline compliance review occurs as required by this Part 3.-3.6 No appro.. An initial licensure survey was completed on 4/3/24. A deficiency was cited. The residence was comprised of a North building and a South building.

Apr 1, 2024Other
N/A0000, 0001, 0002

8.484.3.A All HCBS Settings must have all of the following qualities and protect all of the following individual rights, based on the needs of the individual as indicated in their Person-Centered Support Plan, subject to the Rights Modification process in Section 8.484.5:3. The setting ensures an individual ' s rights of privacy, dignity, and respect, and freedom from coercion and restraint.Based on observation and interview, the setting (residence) failed to ensure the right of privacy to all individuals (residents) who would be served by this setting.Findings include:During the environmental tour on 4/1/24 from approximately 12:15 p.m. to 3:00 p.m. and on 4/2/24 from approximately 11:15 a.m. to 12:00 p.m. with the administrator and department representative #1, the following interviews and observations revealed the residence failed to ensure a design for adequate privacy for residents who would reside in double occupancy rooms. This included that resident access to toilets, room entrance, windows and other shared common areas was not restricted. On 4/1/24 at approximately 12:20 p.m., the administrator stated the residence was requesting licensure as a mental health transitional living setting for 16 beds in both the South and North buildings, totaling 32 beds.a. South buildingThe administrator stated Rooms 1, 2, 3, 7 and 11 were designated as double occupa.. 8.495.6 PROVIDER ROLES AND RESPONSIBILITIESI. Staffing Requirements1. Each facility will divide the 24-hour day into two 12-hour blocks which will be considered daytime and nighttime. The designation of daytime and nighttime hours shall be permanently documented in facility policy and disclosed in the written resident agreements. In determining appropriate staffing levels, the facility shall adjust staffing ratios based on the individual acuity and needs of the participants in the facility. At a minimum, staffing must be sufficient in number to provide the services outlined in the Care Plans, considering the individual needs, level of assistance, and risks of accidents. A staff person can have multiple functions, as long as they meet the definition Direct Care Staff defined at , Sections 8.495.1. Staff counted in the staff-participant ratio are those who are trained and able to provide direct services to participants.Based on record review and interview, the setting failed to ensure the resident agreement' s staffing policy included how the two 12-hour blocks were identified, affecting all individuals who would be served by this setting.Findings include:The administrator provided the resident agreement which included the staffing policy; however, the policy did not include how the setting identified the two 12-hour blocks. On 4/2/24 at approximately 12:00 p.m., the administrator acknow.. An initial certification of the mental health transitional living program was completed on 4/3/24. Deficiencies were cited. The residence was comprised of a North building and a South building.

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References & Resources

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