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Nursing HomeMedicaid

Camp Hill Skilled Nursing and Rehabilitation Ctr

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1700 Market Street, Camp Hill, PA 17011123 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 162 Google reviews

5
4
3
2
1
Camp Hill Skilled Nursing and Rehabilitation Ctr Nursing Home in Camp Hill, PA — Street View
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What this means for your family

This facility offers excellent rehabilitation therapy and a clean environment, which many families find beneficial for short-term recovery. However, the recurring reports of severe understaffing and neglect, particularly on nights and weekends, are critical red flags. If you choose this facility, we strongly recommend frequent, unannounced visits and active involvement in your loved one's daily care to ensure their needs are met.

Google Reviews

Google Reviews

162 reviews on Google
Camp Hill Skilled Nursing and Rehabilitation Center receives highly polarized feedback, with many families praising the facility's cleanliness, friendly staff, and effective rehabilitation therapy. However, a significant number of reviewers report serious concerns regarding chronic understaffing, slow response times to call lights, and instances of neglect, particularly during night and weekend shifts. Families should be aware that while many have positive experiences, there are recurring reports of poor communication and inconsistent care standards.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean7.0Activities6.0Meds3.0Memory8.0Comms4.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Clean and well-maintained facility
  • Friendly and welcoming front-desk staff
  • Professional and caring individual staff members

Concerns

  • Chronic understaffing leading to long wait times for call lights (mentioned by 12 reviewers)
  • Neglect of basic hygiene and toileting needs (mentioned by 8 reviewers)
  • Poor communication regarding patient status and medical care (mentioned by 5 reviewers)
  • Inconsistent quality of care on night and weekend shifts (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'20(1)'22(4)'24(41)'26(17)

Distribution · 149 analyzed

5
87
4
23
3
4
2
1
1
34

How They Respond to Reviews

40%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard great things about the therapy team here; could you tell us more about how the physical and occupational therapy programs support resident recovery?
  • 2How does the nursing team ensure that call lights are answered promptly, especially during the night and weekend shifts?
  • 3What specific protocols are in place to ensure medication management is handled accurately and consistently for every resident?
  • 4How does the facility maintain clear and frequent communication with families regarding changes in a resident's medical status?
  • 5We noticed the front desk staff is very welcoming; how does that friendly culture extend to the daily care and hygiene routines of the residents?
  • 6What does a typical day of social activities and engagement look like for the residents here?

Personalized based on this facility's data


Key Review Excerpts

The therapy team was instrumental in helping my dad come back home, providing high quality therapy with continuous encouragement.

Rehab patient's family · 2024★★★★★

My mom stayed here for 3 weeks for rehab after a hospital stay. I would highly recommend this facility for rehab. The staff there were the best.

Rehab patient's family · 2023☆☆☆☆

My father had to call our cell phones to ask us to call the front desk . He would wait 5 hours or more for a nurse to help him after using the call button.

Long-term resident's family · 2024☆☆☆☆
Source: 162 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.63hrs
84%
Registered nurses for medical care
Total Nursing
3.68hrs
90%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

4

measures

Worse Than Avg

10

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.5%
Worse than Avg
Here
27.5%
US
15.3%
PA
18.4%
Cumberland
19.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
12.1%
PA
8.3%
Cumberland
13.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.3%
Better than Avg
Here
11.3%
US
19.5%
PA
19.9%
Cumberland
19.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.5%
Better than Avg
Here
10.5%
US
15.5%
PA
17.7%
Cumberland
17.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility92.2%
Mixed vs Avgs
Here
92.2%
US
93.4%
PA
87.1%
Cumberland
87.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility91.7%
Worse than Avg
Here
91.7%
US
95.5%
PA
93.5%
Cumberland
92.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility37.3%
Worse than Avg
Here
37.3%
US
79.8%
PA
68.7%
Cumberland
71.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility52.7%
Worse than Avg
Here
52.7%
US
81.8%
PA
69.2%
Cumberland
71.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
PA
1.4%
Cumberland
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
Above state avg (10.1)
6 complaint-triggered

Camp Hill has concerning issues with families filing six complaint-triggered reports, including recent complaints about abuse prevention, infection control, and wound care. The facility shows persistent problems across care planning, medication management, and infection control, with many deficiencies recurring across multiple surveys despite being corrected each time, suggesting ongoing systemic challenges with maintaining consistent quality standards.

Feb 26, 2026Routine
11
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0808Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Nov 20, 2025Complaint
2
0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 23, 2025Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 16, 2025Routine
21
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Jul 25, 2024Complaint
1
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Feb 8, 2024Routine
14
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0133Potential for harm · IsolatedCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0007Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0009Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0015Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0023Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0025Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0034Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0037Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Camp Hill Skilled Nursing and Rehabilitation Ctr

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

187 facilities nationwide

Chain avg rating: 2.4/5 · Rank 78 of 188

Ownership & Management

Owners

Genesis Pm Pa Operations LLC

Owner · Organization

100%

Gen Operations I LLC

Owner (parent company) · Organization

Gen Operations II LLC

Owner (parent company) · Organization

Genesis Healthcare INC

Owner (parent company) · Organization

Genesis Healthcare LLC

Owner (parent company) · Organization

Genesis Holdings LLC

Owner (parent company) · Organization

Sun Healthcare Group INC

Owner (parent company) · Organization

Key personnel

Berg, MichaelOfficer / DirectorBridgeford, LauraOfficer / DirectorMendelson, AviOfficer / DirectorAnjum, RashidManagerHoltry, RandyManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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