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Nursing HomeMedicaid

Friendship Village of Dublin

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

6000 Riverside Dr, Riverside · Dublin, OH 4301750 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 58 Google reviews

5
4
3
2
1
Friendship Village of Dublin Nursing Home in Dublin, OH — Street View
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What this means for your family

Friendship Village of Dublin is highly recommended for its seamless transition process and supportive staff, making it an excellent choice for independent living. However, families should be aware of the high entrance fees and are encouraged to ask specific questions about staffing ratios in assisted living or nursing care areas to ensure their loved one's needs will be met.

Google Reviews

Google Reviews

58 reviews on Google
Friendship Village of Dublin is highly regarded for its independent living program, with numerous residents and their families praising the professional, patient, and helpful sales and move-in coordination staff. While the community is frequently described as vibrant and well-maintained, some reviewers have expressed concerns regarding high entrance fees and occasional reports of understaffing in care areas. Overall, the facility is seen as a premium, supportive environment for seniors transitioning from their long-term homes.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities9.0MedsN/AMemory8.0Comms9.0Value4.0

Strengths

  • Exceptional, patient sales and move-in coordination staff
  • Beautiful, well-maintained grounds and facilities
  • Strong social atmosphere with active resident engagement
  • Seamless transition process for new residents

Concerns

  • High entrance fees and perceived focus on profit over care (mentioned by 2 reviewers)
  • Reports of understaffing impacting resident care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'19(5)'21(1)'23(5)'25(22)'26(5)

Distribution · 65 analyzed

5
58
4
2
3
1
2
0
1
4

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the beautiful grounds and active social calendar, how do you ensure that residents who may need extra support are still able to fully participate in these daily activities?
  • 2I noticed that staffing levels are a high priority here; could you walk me through how your team manages daily care needs to ensure every resident receives consistent attention throughout the day and night?
  • 3With the recent focus on facility maintenance and the transition process, what specific steps do you take to help new residents feel settled and supported during their first few weeks?
  • 4I appreciate that your team is active in responding to feedback online; how do you incorporate that family and resident input into your ongoing care planning and operational improvements?
  • 5Regarding the recent health inspection findings, could you share the specific steps the facility has taken to address those areas and prevent similar issues from recurring?
  • 6Since the entrance fee is a significant investment, could you help us understand how that structure translates into the quality of care and the long-term stability of the services provided here?

Personalized based on this facility's data


Key Review Excerpts

The process could have been horrific following so close on the heels of Mike's death, but the folks at FVD have been wonderful. The entire experience has been uplifting.

Long-term resident's family · 2025★★★★★

It’s better to be here 5 years too early than attempt it 5 years too late.

New resident · 2024★★★★★

Their communication was wonderful, they always kept me in the loop and they went above and beyond to ensure everyone's safety during COVID.

Rehab patient's family · 2020★★★★★
Source: 58 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.24hrs
OK
Registered nurses for medical care
Total Nursing
5.13hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.7%
Worse than Avg
Here
28.7%
US
15.3%
OH
6.9%
Franklin
7.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
12.1%
OH
28.2%
Franklin
25.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
19.5%
OH
25.4%
Franklin
20.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.4%
OH
9.4%
Franklin
10.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.2%
Worse than Avg
Here
19.2%
US
14.4%
OH
5.8%
Franklin
6.2%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility11.1%
Worse than Avg
Here
11.1%
US
3.2%
OH
3.3%
Franklin
3.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.8%
Better than Avg
Here
95.8%
US
79.7%
OH
75.6%
Franklin
76.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.0%
Better than Avg
Here
97.0%
US
81.8%
OH
78.4%
Franklin
80.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
OH
1.2%
Franklin
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Near state avg (10.1)
$3,145 in fines

Friendship Village of Dublin shows a concerning pattern of recurring issues across three surveys, with no complaints filed by families. The facility has persistent problems with food safety and dietary services, fire safety systems, and medication management that have appeared in multiple inspections from 2019 to 2024. While all deficiencies were eventually corrected, the repeated violations suggest ongoing operational challenges that families should discuss during their visit.

Nov 14, 2024Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Jun 2, 2022Routine
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Oct 17, 2019Routine
10
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Federal Penalties

Fine

Jun 12, 2023

$3,145

Ownership & Operations

Who Operates This Facility

Owner / Operator

Friendship Village of Dublin

Organization Type

nonprofit

Ownership & Management

Owners

Friendship Village of Dublin Ohio, INC.

Owner · Organization

100%

Key personnel

Bank of America, N.a.5% or Greater Security InterestDoherty, RitaW-2 Managing EmployeeRieker, JessicaW-2 Managing EmployeeBachman, RonaldOfficer / DirectorBaker, RichardOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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