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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 137 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Franklin Wellness and Rehabilitation Center receives highly polarized reviews, with some families praising the staff's kindness and recent administrative improvements, while others report severe concerns regarding neglect, hygiene, and staffing shortages. While many visitors highlight a clean, welcoming environment and effective rehabilitation services, a recurring pattern of complaints involves residents being left in soiled conditions, poor communication, and inconsistent care quality.
Quality Themes
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Concerns
Rating Trends
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Distribution · 139 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“My mother just spent roughly two weeks at this facility. While the building itself is old and a little drab, the majority of the care she got was excellent. Her PT and OT were phenomenal and exactly what she needed.”
“My husband was in this facility for 1 week in July of 2025. This facility is filthy, the smell was horrific. I went in everyday and had to clean his area. His roommate was there with a broken hip and I had to empty his urinal nobody would do it.”
“Although there are a few excellent staff members here, the medical care for patients with severe medical needs is lacking. Most of the nursing staff are temps so they are not aware of the patient history.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Franklin Wellness has recurring issues across multiple care areas, with families filing complaint reports that triggered recent inspections. The facility shows persistent problems with medication management, resident assessment and care planning, and safety hazards including accident prevention and fire safety systems. While all deficiencies show provider correction dates, the pattern of repeated violations in medication handling, care planning, and safety protocols across surveys from 2019 to 2025 suggests ongoing operational challenges that families should discuss during visits.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Jun 9, 2025
$44,469
Franklin Wellness and Rehabilitation Center
for profit
Ahava Healthcare
16 facilities nationwide
Chain avg rating: 2.5/5 · Rank 14 of 15 (Lowest rating)
Owners
Franklin Holdco, LLC
Owner · Organization
Ecm Holdings LLC
Owner (parent company) · Organization
Eisen, Menashe
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Bent
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Gabrielle
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Raquel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
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Medicare Care Compare
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Google Reviews
137 reviews from families & visitors
Official Website
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Original nursing home datasets
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