Burgh Care Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 24 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (49 vs median 8.0)
- High RN turnover (57%)
Below average in PA · Below recommended RN staffing · $402,762 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While some families report positive experiences with individual staff members, the recent, consistent reports of unsanitary conditions and alleged theft are deeply concerning. If you are considering this facility, perform an unannounced visit to check the cleanliness of the common areas and ask management specifically how they monitor staff interactions with resident finances and personal property.
Google Reviews
Google Reviews
24 reviews on Google“Burgh Care Center receives highly polarized feedback, with some families praising individual staff members for their kindness and professionalism, while others report severe neglect and unsanitary conditions. Recent reviews from 2025 and 2026 highlight critical issues including poor hygiene, reports of theft by staff, and significant communication breakdowns during emergencies. Families should be aware of the stark contrast between the positive interactions reported by some and the alarming neglect described by others.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and professional individual nursing staff
- Proactive approach to accommodating specific patient needs
- Welcoming atmosphere reported by some visitors
- Strong rehab and therapy outcomes
Concerns
- Unsanitary facility conditions (urine odors, dirty floors, blood in rooms) (mentioned by 3 reviewers)
- Theft of patient belongings or money by staff members (mentioned by 2 reviewers)
- Poor communication and lack of responsiveness during emergencies (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding facility maintenance, what is your current protocol for deep cleaning rooms and common areas to ensure a sanitary environment?
- 2I noticed the facility has a high volume of recent state violations; what specific steps is leadership taking to address these regulatory concerns and improve the overall quality of care?
- 3What security measures or inventory tracking systems do you have in place to ensure that residents' personal belongings and valuables remain safe and accounted for?
- 4Communication is very important to our family; could you walk us through your process for notifying families during medical emergencies or sudden changes in a resident's health status?
- 5Since the current activity program is an area you are looking to develop, what opportunities will my family member have for social engagement and daily enrichment?
- 6I see that you have responded to some online feedback; how do you use that input to make tangible changes to the daily experience for residents and their families?
Personalized based on this facility's data
Key Review Excerpts
“Donna took the time to greet me & Taye & to give the patient agency by asking her if this eas an ok time for cleaning. I was impressed w/ Donna’s professionalism!”
“The unit director wants to help the staff learn some sign language to communicate better with her. I appreciate that!”
“We walk in her room her lips are blue cant stay awake Place is dirty smelled like urine . Feet were sticking with every step I took . There was blood on the sink urine bags full of urine in bathroom .”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents vaccinated for the flu
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Burgh Care Center shows a concerning pattern with families filing 30 complaint reports leading to deficiencies in nursing staff supervision, medication management, and infection control. While all identified issues appear corrected, the high volume of 117 total deficiencies across 15 surveys and recurring problems in critical areas like accident prevention and specialized medical care suggest ongoing operational challenges that warrant careful consideration during any visit.
Apr 10, 2026Routine42
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Resident Rights Deficiencies
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Infection Control Deficiencies
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Administration Deficiencies
Provide training in compliance and ethics.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Environmental Deficiencies
Keep all essential equipment working safely.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies
Provide information about how to apply for and use Medicare and Medicaid benefits.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Apr 10, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 29, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Dec 4, 2025Complaint3
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Administration Deficiencies
Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
May 22, 2025Complaint1
Environmental Deficiencies
Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
Apr 28, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Federal Penalties
Fine
Mar 13, 2025
$175,400
Payment Denial
Mar 13, 2025
20-day denial
Fine
May 24, 2024
$168,384
Fine
Feb 6, 2024
$3,418
Ownership & Operations
Who Operates This Facility
Burgh Care Center
for profit
Chain Affiliation
Wecare Centers
13 facilities nationwide
Chain avg rating: 1.9/5 · Rank 4 of 13
Ownership & Management
Owners
Pennwood Holdings LLC
Owner · Organization
Grinspan, Aryeh
Owner (parent company)
Korn, Eli
Owner (parent company)
Wielgus, Gedaliah
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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