Nursing HomeMedicaid Investigative

Father Murray, a Villa Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

8444 Engleman, Center Line, MI 48015|231 beds|Licensed & Active

2/5

Medicare

Inspection

Quality

Staffing

Google rating

1.6/5

based on 5 Google reviews

(586) 755-2400 Directions Website

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6/ 10

high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Abuse citation on record
Low overall rating (2/5 stars)
Low staffing rating (2/5 stars)
Above-median deficiencies (13 vs median 8.0)

Below average in MI · Critically understaffed (RN) · Below chain average · No penalties on record · Abuse citation

Source: Medicare data

What this means for your family

While the facility is described as clean, the recent reports of staff negligence and poor patient care are deeply concerning. Families should exercise extreme caution and conduct thorough, unannounced visits to observe staff interactions before choosing this facility for a loved one.

Google Reviews

5 reviews on Google

“Father Murray, A Villa Center receives highly polarized feedback, with recent reviews highlighting significant concerns regarding staff conduct and patient care quality. While one reviewer noted the facility is clean and walkable, others report severe issues with staff negligence, poor nutrition, and unprofessional behavior during end-of-life care.”

Quality Themes

Tap a score for details

Strengths

Clean and walkable facility

Concerns

Unprofessional and neglectful staff behavior (mentioned by 2 reviewers)
Poor quality of patient nutrition (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 8 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the facility's size of 231 residents, how do you ensure that each individual receives consistent, personalized attention from the nursing staff?
2I noticed the facility is quite spacious and walkable; what specific daily activities or social programs are currently in place to help residents stay active and engaged within these common areas?
3Could you walk me through your current process for monitoring and improving the quality and nutritional value of the meals served in the dining room?
4With 13 recent state violations, what specific steps or new training protocols has the leadership team implemented to improve staff performance and resident care standards?
5How is medication management handled for residents, and what safeguards are in place to ensure accuracy and timely administration?
6In the event of a medical emergency, what is the immediate protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data

Key Review Excerpts

“Extremely clean and walkable”

Visitor · 2025★★★★☆

“The night staff sucks!!! They sleep all night, and the ones that are awake are on their phones and act like its a chore to give patients their meds.”

Hospice patient's family · 2026★☆☆☆☆

“The employees treat the patients horrible. The place needs to be shut down! Nobody going to get better there because they are not getting any type of good nutrition”

Family member · 2026★☆☆☆☆

Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.18hrs

24%

Registered nurses for medical care

Total Nursing

3.22hrs

79%

All nurses + aides combined

Staff Turnover

48%

Lower is better (< 30% = good)

RN Turnover

55%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility19.4%

Worse than Avg

Here

19.4%

12.1%

4.2%

Macomb

3.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility6.4%

Better than Avg

Here

6.4%

15.3%

13.1%

Macomb

15.4%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility5.7%

Better than Avg

Here

5.7%

14.4%

11.2%

Macomb

11.0%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility24.3%

Worse than Avg

Here

24.3%

19.4%

20.2%

Macomb

19.7%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility11.8%

Better than Avg

Here

11.8%

15.4%

15.0%

Macomb

16.4%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility91.3%

Worse than Avg

Here

91.3%

93.4%

95.2%

Macomb

95.9%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility61.8%

Worse than Avg

Here

61.8%

81.8%

83.0%

Macomb

81.2%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility61.1%

Worse than Avg

Here

61.1%

79.7%

79.5%

Macomb

78.4%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.3%

Better than Avg

Here

0.3%

1.6%

1.2%

Macomb

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies

Above state avg (9.8)

30 complaint-triggered

Father Murray has a concerning pattern of deficiencies with many triggered by family complaints, indicating ongoing issues families have reported to authorities. The facility repeatedly struggles with protecting residents from abuse and neglect, medication management, and maintaining a safe environment. While all violations show correction dates, the recurring nature of problems across fire safety, resident care, and pharmaceutical services suggests systemic challenges that persist across multiple surveys.

Mar 24, 2026Complaint1 finding

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Dec 22, 2025Complaint1 finding

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Nov 20, 2025Complaint2 findings

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Aug 11, 2025Complaint1 finding

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Jul 8, 2025Complaint1 finding

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

Apr 9, 2025Routine11 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Father Murray, a Villa Center

Organization Type

for profit

Chain Affiliation

Chain Name

Villa Healthcare

Chain Size

18 facilities nationwide

Chain avg rating: 2.6/5 · Rank 12 of 18

Ownership & Management

Owners

Omnia Opco Holdings LLC

Owner · Organization

100%

Berger, Menachem