Public Google reviewers rate this highly and often mention warm, welcoming, and homey atmosphere. Schedule a visit to confirm the fit.
based on 66 Google reviews

Email Overlake Terrace to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Overlake Terrace highly. Reviewers highlight: warm, welcoming, and homey atmosphere, dedicated and compassionate memory care leadership. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Overlake Terrace is widely praised for its beautiful, clean, and homey environment, with many families highlighting the compassionate care provided by specific staff members, particularly in the memory care unit. While many reviewers report high satisfaction with the activities and atmosphere, some families have raised concerns regarding inconsistent communication, high staff turnover, and occasional staffing shortages that impact responsiveness.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“Rebecca, the Memory Care Director, is an exception to the norm. She consistently goes above and beyond to take care of the residents.”
“The drawback is the lack of staffing. I have left repeated messages for my mother and not had a return phone call until the next week.”
“The company is so poorly run that they can't keep good employees, even after COVID. Really good employees quit after only a few months.”
Source: WA Dept. of Social & Health Services
Follow-up inspection conducted on 01/13/2025 confirmed correction of deficiencies from reports 53031 and 49811.
The facility successfully corrected previously identified medication service deficiencies.
Facility was found out of compliance during the 12/11/2024 inspection. A separate follow-up letter dated 02/07/2025 notes that all identified deficiencies were corrected.; Plan of Correction submitted by Mindy Mendoza-Perry on 12/31/2024. Note: WAC 388-78A-2100/2090 form incorrectly lists 12/31/2025 as the date of POC submission, which is assumed to be a clerical error for 2024.
Failed to assess 3 of 5 residents for safe and proper use of medical devices (bed rails); no documentation that residents were assessed for safety.
Facility failed to provide lockable storage (at least 1/2 cubic foot) for 3 of 8 residents whose medications were stored in their apartments.
Housekeeping carts were found unlocked/unsupervised; laundry detergent and hand sanitizer were found unsecured in a memory care apartment.
Audit identified staff needing specialized training, CPR, or continuing education.
Failed to ensure medical devices (bed rails) for 2 of 5 residents were securely and safely installed and that risks were communicated.
Failed to ensure 4 of 4 staff members completed all required training (dementia/mental health specialty training, continuing education, and CPR/first aid).
Assessment and safety procedures for residents using bed side rails were inadequate.
Housekeeping utility cart with hazardous chemicals left unlocked and unattended; hazardous chemicals found in unsecured cabinet in a memory care resident's apartment.
Bed side rails found to be loose, posing potential entrapment or injury risks.
Apartments found without a lockable drawer, cupboard, or other secure space.
Follow-up inspection verified corrections for previously cited deficiencies (Compliance Determination 32667 and others).
Deficiency corrected
Deficiency corrected
Deficiency corrected
Deficiency corrected
This document is a follow-up letter confirming that previously cited deficiencies for WAC 388-78A-2320 (from reports 35945 and 32666) were corrected and no new deficiencies were found during the 01/29/2024 inspection.; Report covers multiple deficiencies regarding staffing, training, equipment maintenance, and facility safety.; The inspection report lists compliance determination #23359. The facility administrator signed the Plan/Attestation Statement on 6/15/2023.
Failed to administer a one-step TB skin test within three days of hire for staff member G.
Failed to administer initial two-step TB skin tests within three days of hire for 5 of 9 staff.
Failed to implement a Respiratory Protection Program including staff mask fit-testing.
Water temperatures in 7 of 7 sampled rooms/bathrooms were below the required 105-120 degrees F range.
Failed to ensure staff completed required nurse delegation training/credentials for residents requiring insulin administration.
Failed to ensure 3 staff members completed updated Washington State background checks every two years.
Failed to update service plans for 2 residents; one resident's medical equipment was non-functional and staff were unaware of dietary needs.
Facility failed to keep the third-floor medication room door locked and secure. Multiple observations showed the door propped open or wedged, and medication refrigerators inside were found unlocked with controlled substances and insulin accessible to unauthorized individuals.
The Department found that previously cited deficiencies for this regulation were corrected.
Civil fine of $800.00 imposed. Deficiency noted as recurring (previously cited on June 1, 2023, and September 21, 2023).
The licensee failed to ensure two staff members completed Nurse Delegation (ND) training and on-going oversight for four residents who required medication administration and/or insulin administration.
A follow-up inspection on 2024-01-29 indicated that no deficiencies were found and previously cited regulations (WAC 388-78A-2450-3-d, i, ii, iii) were corrected.
Facility failed to maintain the administrator of record's personnel file on-site. The records were kept at a corporate office in Utah.
This letter serves as formal notice of a $400.00 civil fine for an uncorrected deficiency previously cited on September 19, 2023.
The licensee failed to complete a Washington State name and date of birth background inquiry (BGI) for two staff members.
The inspection report dated 10/9/2023 confirms that all violations noted during previous inspections (conducted 7/20/2023 and 9/6/2023) have been corrected.; Approval Status: Disapproved. Next inspection scheduled on or after: 8/21/2023.
Missing annual 90-minute emergency light power test documentation.
Fire alarm circuit breaker in electrical room missing required locking device in 'ON' position.
Missing 30-second monthly emergency lighting test logs; missing directional exit sign near room 275.
Missing documentation for 5-year pipe/backflow tests, annual forward flow test, and quarterly inspections.
Fire/smoke damper 4-year inspection not performed and documented.
Missing annual report, sensitivity testing, nuisance logs, and monthly alarm test documentation.
Kitchen fire extinguisher hung by a dry wall screw (improper mounting).
Missing documentation/schedule for annual fire door inspections.
Use of prohibited multiplug adapters observed in sprinkler room and 2nd floor family adviser office.
Facility has not established a schedule for fire door inspections; annual inspection not performed.
Combustible materials stored in 2nd floor stairwell; stairwell blocked.
30-second monthly activation testing not performed/documented; need to add emergency exit sign next to room 275.
Annual 90 minute power test not performed and documented.
Facility could not provide documentation for 12 planned/unannounced fire drills in the previous 12 months.
Unprotected penetrations observed in 3rd floor storage room.
Missing annual service, weekly inspection logs, and monthly 30-minute full load test or annual 4-hour load test.
Missing documentation for carbon monoxide detector testing.
Fire alarm circuit breaker in electrical room is missing the required locking device.
Missing inspection records for fire-resistance-rated construction; no established schedule for inspections.
Missing documentation for two semi-annual hood cleanings.
Open junction boxes and wiring splices found in 1st floor maintenance office.
Carbon monoxide alarms and detectors testing, maintenance and documentation not provided.
Fire extinguisher in the kitchen is being hung by a dry wall screw.
Double doors by rooms 278 and 107 failing to close/latch properly.
Missing annual report, sensitivity testing, nuisance log, monthly alarm tests, and NICET/ES/NTS certification.
Missing 4-year fire/smoke damper inspection documentation.
Missing documentation for semi-annual servicing and annual replacement of fusible links/heads.
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
66 reviews from families & visitors
Official Website
Visit stellarliving.com
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Sunrise of Redmond
< 1 miAssisted Living · Bellevue, WA
Sunrise of Bellevue
1.3 miAssisted Living · Bellevue, WA
Bellevue Post Acute
1.3 miNursing Home · Bellevue, WA
Aegis of Marymoor
1.3 miAssisted Living · Redmond, WA
Silverado - Bellevue
1.4 miAssisted Living · Bellevue, WA
Kam Kare LLC
2.0 miSupported Living · Bellevue, WA