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Assisted Living

Aegis of Marymoor

Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.

4585 West Lake Sammamish Parkway Ne, Viewpoint · Redmond, WA 9805255 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.9/5

based on 27 Google reviews

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Aegis of Marymoor Assisted Living in Redmond, WA — Street View
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What this means for your family

Aegis of Marymoor is highly regarded for its warm, attentive staff and excellent activity programs, making it a strong candidate for those seeking a supportive community. While families are very satisfied with the care, be prepared to discuss long-term financial planning, as some reviewers have noted concerns regarding cost increases over time.

Google Reviews

Google Reviews

27 reviews on Google
Aegis of Marymoor is highly regarded by families for its warm, attentive staff and vibrant community atmosphere. Reviewers frequently praise the facility's cleanliness, engaging daily activities, and the compassionate support provided by leadership during the difficult transition into assisted living.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities10.0MedsN/AMemory10.0Comms9.0Value7.0

Strengths

  • Warm, compassionate, and attentive staff
  • Clean and well-maintained facility
  • Engaging daily activities and community events
  • Strong leadership and supportive transition guidance

Concerns

  • Rising costs and price increases

Rating Trends

Tap a year to see what changed

234'16(1)'19(2)'22(1)'24(1)'26(3)

Distribution · 28 analyzed

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How They Respond to Reviews

56%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how does that culture of open communication translate into how you keep families updated on their loved ones?
  • 2With the community being on the smaller side at 55 residents, how do you ensure that the daily activity calendar stays fresh and engaging for everyone?
  • 3We understand that care needs can evolve over time; how do you approach transparency and communication with families regarding future rate adjustments?
  • 4Given the high praise for your staff's attentiveness, what kind of ongoing training do they receive to maintain that level of compassionate care?
  • 5How does your leadership team coordinate with outside medical providers to ensure seamless care during a health emergency?
  • 6What are some of the most popular community events or traditions that really help new residents feel at home here?

Personalized based on this facility's data


Key Review Excerpts

The staff at Marymoor is outstanding. They all work hard to meet the needs of my Dad. Upon returning from a 2 week vacation, I found him to be doing so well. He looked clean, neat and well-cared for.

Long-term resident's family · 2018★★★★

As my moms memory declined they kept in close contact with me to let me know what was going on and for us to decide together what were the best next steps to take to keep my mom happy and safe.

Memory care family member · 2025★★★★★

Exceptional in every aspect. From the front desk. To the aides. To the dining room and food services. To activities. To nursing. To leadership, especially Peter and team.

Family member · 2026★★★★★
Source: 27 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

9total
42deficiencies
Sep 24, 2025Investigation

The document includes a cover letter dated 11/21/2025 indicating that the deficiencies identified in compliance determination 65570 were corrected.

Medication servicesWAC 388-78A-2210Corrected Oct 9, 2025

The facility provided incorrect medication dosages and instructions to a family member when the resident was taken out of the facility, resulting in medication errors.

Dec 26, 2024Inspection

Consultation deficiencies were also noted for WAC 388-78A-2480 (TB testing), WAC 388-78A-2620 (Pets), WAC 388-78A-3100 (Safe storage), WAC 388-78A-2220 (Medication authorizations), and WAC 388-78A-3090 (Maintenance/housekeeping).

implementation of negotiated service agreementWAC 388-78A-2160Corrected Feb 8, 2025

Facility failed to implement the Individualized Service Plan for Resident 8 regarding the repair/replacement of a damaged wheelchair.

Resident unitsWAC 388-78A-3010Corrected Feb 8, 2025

Facility failed to provide 3 residents with the appropriate equipment to access the lockable storage in their apartments.

Background checksWAC 388-78A-24681Corrected Feb 8, 2025

Facility failed to ensure 2 staff members completed the national fingerprint background check within 120 days of hire.

Policies and proceduresWAC 388-78A-2600Corrected Feb 8, 2025

Facility failed to ensure staff followed policy for accurate inventory of narcotic medications on 2 of 3 medication carts.

Oct 1, 2024Fire

The inspection on 10/01/2024 indicates that all violations noted during the previous inspection (07/16/2024) have been corrected.

Means of Egress - Storage in BuildingsIFC 315.3.2 2021Corrected Oct 1, 2024

Storage found in N stairwell by pizza oven, 1st floor.

Working Space and ClearanceIFC 603.4 2021Corrected Oct 1, 2024

Blocked electrical panel found in kitchen.

Relocatable power taps and current tapsIFC 603.5 2021Corrected Oct 1, 2024

Multi plug extension cords found in use in room 307, 2nd floor activities room, and maintenance room.

Application and UseIFC 603.5.2 2021Corrected Oct 1, 2024

Extension cord found plugged into a power strip.

Penetrations - Maintaining ProtectionIFC 703.1 2021Corrected Oct 1, 2024

Penetrations found on 3rd floor storage room outside room 309 and in 2nd floor housekeeping room.

Inspection and MaintenanceIFC 705.2 2021Corrected Oct 1, 2024

Resident room 316's fire/smoke door held open, restricting self-close.

TestingIFC 705.2.6 2018Corrected Oct 1, 2024

Horizontal doors in Night Cap room and 1st floor dining area could not be activated.

Sprinkler systemsIFC 903.5 2021Corrected Oct 1, 2024

Missing 3-year dry system full flow test, annual forward flow test, sprinkler wrench, and sprinkler heads.

Portable Fire ExtinguishersIFC 906.2 2021Corrected Oct 1, 2024

Blocked fire extinguishers in kitchen; missed service on tool room extinguisher.

Fire Alarm - Inspection, Testing and MaintenanceIFC 907.8 2021Corrected Oct 1, 2024

Sensitivity testing paperwork not provided.

Carbon Monoxide DetectionIFC 0915.1 2021Corrected Oct 1, 2024

Missing monthly testing documentation; Carbon Monoxide detection needed in tool room.

Exit SignsIFC 1013.1 2021Corrected Oct 1, 2024

Missing exit sign next to room 318.

Activation TestIFC 1032.10.1 2021Corrected Oct 1, 2024

30-second monthly activation testing not performed and documented.

Power TestIFC 1031.10.2 2021Corrected Oct 1, 2024

Annual 90-minute power test not performed and documented.

Fire/Smoke DampersNFPA 80Corrected Oct 1, 2024

Fire/smoke damper inspection not performed and documented.

Fire Door Inspection and TestingNFPA 80Corrected Oct 1, 2024

No annual fire door inspection schedule or record.

Mar 12, 2024Investigation

The document set includes an amended cover letter dated 03/12/2024, confirming correction of previously cited deficiencies (Compliance Determination 30312) following a follow-up inspection on 01/02/2024.

Administrator responsibilitiesWAC 388-78A-2560-5-b-iCorrected Nov 13, 2023

Facility failed to appoint a qualified designee for the Administrator of Record.

Jan 2, 2024Enforcement
$200.00Report

This is an uncorrected deficiency previously cited on September 29, 2023. A civil fine of $200.00 was imposed.

Administrator responsibilitiesWAC 388-78A-2560(5)(b)(i)

The licensee failed to appoint a qualified individual to operate the facility on a day-to-day basis as the designee for one staff, resulting in the facility being operated by an unqualified person and placing 52 residents at risk of unmet care needs.

Sep 6, 2023Fire

The facility was initially disapproved on 7/20/2023 but the final report dated 9/6/2023 states all violations noted during previous inspections have been corrected.

Means of Egress - Storage in BuildingsIFC 315.3.1 2018

Combustible materials found in stairwell.

Multiplug AdaptersIFC 604.4 2018

Multiplug adapters found at front desk and in business office.

Power SupplyIFC 604.4.2 2018

Power strip plugged into another power strip found in LN office memory care.

CleaningIFC 607.3.3 2018

Paperwork for first and second semi-annual hood cleaning not provided.

Owner's ResponsibilityIFC 701.6 2018 WAC 51-54A

No inventory of fire-resistance-rated construction or inspection schedule provided.

Fusible Link MaintenanceIFC 904.5.2 2009, 2012, 2015, 2018

Facility needs to perform a heat survey for the kitchen hood.

Activation Test (Emergency Lighting)IFC 1031.10.1 / 1031.10.2 2018

Required monthly and annual testing documentation not provided; multiple emergency lights not working.

Security (Compressed Gas)IFC 5303.5 2018

O2 cylinder found unsecured in resident room 332.

NFPA 80 Fire Door Inspection and TestingNFPA 80 5.2.1

No schedule or documentation for annual fire door inspections provided.

Penetrations - Maintaining ProtectionIFC 703.1 2018

Unprotected penetrations observed in 2nd floor storage room, 1st floor maintenance room, and 2nd floor culinary room.

Maintenance (Carbon Monoxide)IFC 915.6 2018

Testing documentation not provided; carbon monoxide detectors missing in corridors.

Maintenance (Emergency Power)IFC 1203.4 2018

Annual service and test logs not provided.

Circuit identification and AccessibilityNFPA 72 10.6.5.2

Fire alarm circuit breaker missing required lock device.

Jun 27, 2023Inspection

Additional consultation provided regarding WAC 388-78A-2950 (Water supply temperature) and WAC 388-78A-2700 (First aid supplies) which were corrected during the inspection.

General design requirements for memory careWAC 388-78A-2381

A resident in the memory care unit was denied independent access to their apartment due to a locked door.

Background checksWAC 388-78A-2468

Failed to submit background check authorization within one business day of hire for the General Manager.

Infection controlWAC 388-78A-2610

Failed to implement a Respiratory Protection Program (RPP) for 10 of 28 staff with direct patient contact, failing to provide required fit testing.

Administrator qualificationsWAC 388-78A-2520

The facility failed to appoint an administrator who met the educational and experience qualifications required by the WAC.

Dispute

Letter confirms that the facility was found to have no deficiencies during the 01/02/2024 follow-up inspection and that the deficiency for WAC 388-78A-2560-5-b-i has been corrected.

WAC 388-78A-2560-5-b-i

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References & Resources

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