Fairmont Senior Living of Northville
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 23 Google reviews
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What this means for your family
Fairmont is highly regarded for its compassionate staff and well-maintained environment, making it a strong contender for many families. However, you should be proactive about communication; ensure you establish clear expectations for care conferences and management responsiveness before moving your loved one in.
Google Reviews
Google Reviews
23 reviews on Google“Fairmont Senior Living of Northville receives high praise for its compassionate, long-term staff and warm, family-like atmosphere. While many families report excellent care for their loved ones, some reviewers have raised serious concerns regarding administrative communication, responsiveness to care conferences, and potential issues with fall safety and staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Clean and well-maintained facility
- Warm, family-like environment
- Strong resident engagement
Concerns
- Understaffing leading to care issues (mentioned by 2 reviewers)
- Poor administrative communication and lack of care conferences (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the warm, family-like atmosphere here; how do you foster that sense of community among the 120 residents?
- 2How does the care team ensure that every resident receives attentive, personalized attention even during busy shifts?
- 3Could you walk us through how the administration handles regular updates and care conferences with families to keep us in the loop?
- 4What kind of daily activities or resident engagement programs do you have planned to keep everyone active and social?
- 5In the event of a medical emergency after hours, what is the specific protocol for getting immediate care for a resident?
- 6How do you maintain the high standards of cleanliness and facility upkeep that people love about Fairmont?
Personalized based on this facility's data
Key Review Excerpts
“The staff all have a genuine interest in getting to know each resident and finding ways to bring comfort and peace to all of them.”
“The community is impeccably maintained, featuring a dedicated team that genuinely cares and fosters excellent resident engagement!”
“I requested a care conference with family members to learn of how she was doing and what to expect. I was told by an admin member that they do not have time to do care conferences.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding resident safety, including a documented physical altercation between residents and improper medication administration. Additionally, the facility has struggled with maintaining proper protocols for medical assistive devices and employee health screenings.
Jan 8, 2024Complaint
Additional Findings: Resident A was physically assaulted by Resident B.
Resident A was not administered medication according to the prescriber’s orders.
Dec 1, 2023Routine
Failure to provide reasonable protective measures for bedside assistive devices (halo rings), including lack of physician orders for Resident D, lack of device covers for Resident D, and insufficient information in service plans regarding maintenance and monitoring.
The staff designated as 'leads' were not properly identified/documented as the supervisor of resident care on each shift.
The facility lacked an annual tuberculosis (TB) risk assessment and lacked verification of TB screening within 10 days of hire for several employees.
Mar 16, 2023OtherCleanReport
No deficiencies found during this inspection.
Jun 2, 2021OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Northville Operations LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit fairmontseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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