Sunrise Assisted Living of Northville
Families consistently rate this highly — reviewers highlight warm, attentive, and caring staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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What this means for your family
Sunrise of Northville is highly regarded for its compassionate staff and ability to support residents through difficult transitions. However, families should be prepared for aggressive marketing follow-up during the inquiry phase and should maintain active communication with the nursing team to ensure consistent care standards.
Google Reviews
Google Reviews
37 reviews on Google“Sunrise Assisted Living of Northville is widely praised for its warm, attentive staff and clean, welcoming environment that helps residents feel at home. Families frequently highlight the facility's ability to provide compassionate care during difficult transitions, though some have raised concerns regarding aggressive sales tactics and isolated reports of substandard care or communication issues.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and caring staff
- Clean and well-maintained facility
- Effective support during transitions
- Engaging activities and community atmosphere
Concerns
- Aggressive sales and marketing follow-up (mentioned by 2 reviewers)
- Inconsistent quality of care and monitoring (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that community input to improve the daily experience for residents?
- 2With your community having 118 residents, what specific steps do you take to ensure each individual receives consistent, personalized attention throughout their stay?
- 3Many families mention how engaging the community atmosphere is here—could you walk me through a few of the most popular activities residents participated in this past week?
- 4When a resident is transitioning into the community, how do you ensure that their care plan remains consistent and closely monitored during those first few weeks?
- 5What is your protocol for handling medical needs or emergencies after standard business hours to ensure families feel at ease?
- 6We appreciate your enthusiasm in reaching out to prospective families, but we prefer a more low-pressure approach during our decision-making process; how can we best coordinate our follow-up communication?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff is loving and caring and treats my mom with so much respect. The thing that is so impressive is that it always smells clean and fresh!”
“EVERYONE at Sunrise made this a smooth transition. I truly felt that Sunrise became part of my family during a very difficult time for all of us.”
“The move to Sunrise brought back my Mom’s spark! She hasn’t been this happy, active or healthy in a long time. This is thanks to Sunrise’s great staff, enrichment activities, beautiful & safe surroundings.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified issues regarding employee TB testing compliance and past incidents involving heating and hot water disruptions. Older reports also noted deficiencies in medication documentation, food safety labeling, and the secure storage of sharp objects.
Oct 24, 2025Routine
Review of files for Employees #1, #2, #3, #4, and #5 revealed they did not have a tuberculosis (TB) test within 10 days of hire and before occupational exposure.
Jul 31, 2025Complaint
Allegation that the heat was not working for approximately two weeks at the end of April/beginning of May.
Allegation that hot water was not functioning for approximately 24 hours.
Jun 6, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jun 26, 2023Routine
Medication administration records (MARs) for Resident A and Resident B contained blank entries, making it impossible to determine if medications were administered.
The facility did not designate one person on each shift to be supervisor of resident care; instead, each unit was assigned a charge lead.
A sharp knife and a lighter were found in an unlocked drawer in the memory care kitchen, accessible to residents.
Items in the memory care refrigerator (ketchup, mustard, salad dressing, fruit bowls) were not dated.
Dec 26, 2019OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Szr Northville Assisted Living Opco, L.L.C.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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