Fairmont Rehabilitation Hospital
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 74 Google reviews
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What this means for your family
This facility is an excellent choice for families prioritizing compassionate, person-centered nursing and high-quality physical therapy. While the staff is a standout strength, you should proactively ask about the consistency of communication between shifts and inquire about recent facility updates to ensure the environment meets your expectations.
Google Reviews
Google Reviews
74 reviews on Google“Families considering Fairmont Rehabilitation Hospital can expect highly compassionate and attentive nursing and therapy staff, with many reviewers noting that caregivers treat residents like family. While the facility is frequently praised for its cleanliness and professional physical therapy, some visitors have noted that the building is aging and that communication between shifts can occasionally be inconsistent.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Excellent physical and occupational therapy
- Clean and well-maintained environment
- Friendly and welcoming front desk/management
Concerns
- Inconsistent communication between staff shifts (mentioned by 2 reviewers)
- Aging or outdated facility appearance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that same level of care and attention is passed on during shift changes?
- 2Since your physical and occupational therapy programs are highly regarded, how do you tailor those sessions to meet a resident's specific recovery goals?
- 3What steps are being taken to address the recent state inspection findings and ensure the facility remains a safe, high-quality environment?
- 4Could you tell us about the daily activities and social opportunities available to help residents stay engaged with one another?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating immediate care?
- 6We noticed your management team is very active in responding to feedback; how does the facility use resident and family input to make improvements to the building or services?
Personalized based on this facility's data
Key Review Excerpts
“This group of caregivers are top notch and the most compassionate people I’ve been around ever. Cedric and his team are absolutely amazing. Not only is my Mother getting the best care, but they treat her like she’s family.”
“My mother (101) has been a long term care resident of Fairmont for the past five years. I cannot speak highly enough of the compassionate and professional care she receives on a daily basis.”
“The nursing staff in particular were amazing with Vicky. At all times (24/7), they were solicitous, professional, kind, and atten”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fairmont Rehabilitation Hospital has concerning issues with families filing complaints about abuse response and care planning that remain uncorrected as of January 2026. The facility shows recurring problems across medication management, fire safety systems, and infection control spanning multiple years. While most deficiencies are eventually corrected, the pattern of repeated violations in critical areas like pharmacy services and safety systems suggests ongoing operational challenges families should carefully consider.
Jan 9, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 2, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 20, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 7, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Jan 16, 2025Routine19
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jan 16, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Ownership & Operations
Who Operates This Facility
Fairmont Rehabilitation Hospital
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 124 of 328
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit fairmontrehabhospital.com
Medicare data downloads
Original nursing home datasets
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