Clearwater Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 137 Google reviews
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What this means for your family
This facility's strong rehab and therapy team makes it a solid choice for post-surgery recovery. However, families should ask specifically about call light response times and weekend staffing, as multiple reviewers noted significant delays in assistance during those periods.
Google Reviews
Google Reviews
137 reviews on Google“Families considering Clearwater Healthcare Center will find a facility with a highly praised rehabilitation and therapy team and a clean, well-maintained environment. However, there are significant, recurring reports of delayed response to call lights, difficulty reaching the facility by phone, and inconsistent nursing care during certain shifts.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy team
- Clean and well-maintained facility
- Compassionate and professional nursing staff
- Welcoming and friendly atmosphere
Concerns
- Slow response to patient call lights (mentioned by 5 reviewers)
- Difficulty contacting the facility by phone (mentioned by 6 reviewers)
- Inconsistent hygiene and diaper changes (mentioned by 3 reviewers)
- Staffing shortages on weekends or specific shifts (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 141 analyzed
How They Respond to Reviews
The administrator provides personalized, empathetic responses to negative reviews, frequently attempting to move the conversation offline by providing a direct phone number. Positive reviews are met with warm, appreciative, and often highly personalized messages that celebrate the patient's progress.
Questions for Your Tour
- 1We've heard wonderful things about the rehabilitation and physical therapy team here; could you tell us more about how they work with residents to regain independence?
- 2What specific steps are being taken to ensure that call lights are answered promptly, especially during the busier evening or weekend shifts?
- 3How does the nursing team manage medication administration to ensure everything is accurate and consistent for every resident?
- 4Could you describe the routine for personal hygiene and how the staff ensures residents are comfortable and changed regularly throughout the day?
- 5In the event of a medical emergency after hours, what is the protocol for contacting doctors and notifying the family?
- 6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team is truly exceptional. They work patiently and compassionately, encouraging progress every step of the way.”
“The staff is very dedicated and friendly from your care to cleaning your room I’m very pleased especially wound care knowledge”
“I’ll never forgot spending time with Gams here. She loved the people and friendships she made!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has generated numerous family complaints leading to 30 complaint-triggered deficiencies, with serious concerns in medication management, infection control, and resident safety appearing repeatedly across surveys. Recent issues include medication errors, protection from abuse/neglect, and one uncorrected discharge planning violation from December 2024. While most deficiencies show correction dates, the persistent pattern of complaints and recurring problems in critical care areas suggests ongoing quality issues families should carefully evaluate.
Jan 28, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 30, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Dec 4, 2025Complaint1
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Nov 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 13, 2025Complaint1
Administration Deficiencies
Help the resident make transportation arrangements to and from radiology services.
Sep 4, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Clearwater Healthcare Center
for profit
Chain Affiliation
Links Healthcare Group
31 facilities nationwide
Chain avg rating: 2.8/5 · Rank 17 of 31
Ownership & Management
Owners
Links Healthcare Group LLC
Owner · Organization
Links Healthcare Group LLC
Owner (parent company) · Organization
Rodriguez, Curtis
Owner (parent company)
Tilford, Toby
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
137 reviews from families & visitors
Official Website
Visit clearwaterhealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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