Balance Assisted Living and Memory Care
Limited public data on Balance Assisted Living and Memory Care. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 11 Google reviews
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What this means for your family
While this facility has a history of providing attentive, family-oriented care, recent ownership changes appear to have disrupted operations. If you live out of state, you should specifically ask how they ensure consistent communication with families, as recent residents' families have reported significant difficulty reaching staff.
Google Reviews
Google Reviews
11 reviews on Google“Families may find initial care to be attentive and high-quality, but recent ownership changes have led to significant instability. While the facility has a history of being a well-run, family-oriented establishment, recent reviews highlight severe breakdowns in communication and staff turnover following an acquisition.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring staff
- Clean and well-maintained facility
- History of personalized, family-oriented care
Concerns
- Poor communication with out-of-state families (mentioned by 2 reviewers)
- Staff turnover and layoffs following acquisition
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We really value family connection, so what is your preferred method for keeping out-of-state family members updated on their loved one's well-being?
- 2I noticed some positive comments about how clean and well-maintained the facility is; what does your daily cleaning and maintenance routine look like?
- 3With the recent changes in ownership, how are you working to maintain the long-standing tradition of personalized, family-oriented care that people love about Balance?
- 4How does the staff handle medical emergencies or sudden changes in health during the overnight hours?
- 5What kind of daily activities or social outings are planned to keep the residents engaged and active?
- 6How do you ensure that the staff remains consistent and well-supported to provide the attentive care your residents deserve?
Personalized based on this facility's data
Key Review Excerpts
“My mom was well cared for, and staff were very attentive. However, six months later, Del Monte Assisted Living bought the company. Employees of many years suddenly were let go.”
“Terrible communication. I have tried multiple times to reach my mother. I live out of state and find it extremely difficult if not impossible for someone to return my call and get me in touch with my mom.”
“Great staff....clean facility”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 13, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 13, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 11, 2026OtherClean
FACILITY EVALUATION REPORT
Apr 23, 2026OtherClean
FACILITY EVALUATION REPORT
Mar 27, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 27, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 27, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 27, 2026OtherClean
FACILITY EVALUATION REPORT
Ownership & Operations
Who Operates This Facility
Iris Vnd Partners Llc/premier Sr Living Mgmt LLC
RACHELLE REYES
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit balanceseniorhousing.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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