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Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
The unannounced annual inspection revealed multiple significant deficiencies across medication management and resident record-keeping. Specifically, deficiencies were cited regarding unsecured medications, failure to update resident Needs and Services Plans, and incomplete central medication records. All cited deficiencies were classified as Type A, indicating an immediate risk to the health, safety, or personal rights of the residents in care.
The facility underwent an unannounced Case Management visit. The Licensing Program Analyst observed the facility and interviewed residents and the Administrator. All interviewed residents stated they like living at the facility and reported no recent changes or complaints. No deficiencies were cited in the provided report.
The facility underwent an office visit on July 31, 2025. The visit involved discussions regarding the property's sale and the potential for the licensee to add her daughter to the license for business loan purposes. No deficiencies were cited during this visit.
The facility underwent an unannounced Required 1 Year visit. The inspection noted several positive observations regarding facility safety and resident care areas. However, one deficiency was cited concerning the maintenance of complete personnel records for staff members.
The facility underwent an unannounced collateral visit conducted to deliver a complaint. The report explicitly states that no deficiencies were cited at this time, according to the California Code of Regulations Title 22.
The facility underwent an unannounced Case Management visit to verify a change in capacity. The Licensing Program Analyst met with the Administrator and noted that no deficiencies were cited during the visit.
The unannounced annual inspection revealed several areas of non-compliance. Deficiencies were noted regarding the maintenance of resident weight records, the frequency of emergency drills, and the timely updating of medical assessments for residents with dementia. All cited deficiencies were classified as Type B, indicating non-compliance rather than an immediate health risk.
Philomena Agbontaen
PHILOMENA AGBONTAEN
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