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Nursing HomeMedicaid Investigative

Inspire Behavioral Health

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

401 Ridge Vista Avenue, Golf and Gridley · San Jose, CA 95127116 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 8 Google reviews

5
4
3
2
1
Inspire Behavioral Health Nursing Home in San Jose, CA — Street View
Street View

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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)

Below average in CA · Below recommended RN staffing · Significantly below average staffing · No penalties on record

Source: Medicare data

What this means for your family

The facility has a proven track record of having compassionate social workers and a friendly staff for the placement process. However, you must perform due diligence regarding resident rights, specifically inquiring about visitation policies and how resident funds and mail are managed, due to serious allegations from a previous reviewer.

Google Reviews

Google Reviews

8 reviews on Google
Families can expect a friendly and compassionate social work and placement team, with several reviewers praising the staff's helpfulness. However, there is a severe allegation regarding restricted visitation, lack of dietary accommodations, and mismanagement of resident funds that should be investigated.

Quality Themes

Tap a score for details
Food1.0Staff8.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms4.0Value1.0

Strengths

  • Compassionate social work and placement staff
  • Friendly and helpful nursing/support staff
  • Clean facility environment

Concerns

  • Allegations of restricted visitation and mismanagement of resident funds/mail
  • Difficult parking situation

Rating Trends

Tap a year to see what changed

2344.02018(1)3.02020(2)3.02021(2)5.02022(1)5.02023(1)5.02024(1)

Distribution · 8 analyzed

5
5
4
1
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about your social work and placement team; how do they help families navigate the transition into the facility?
  • 2We want to make sure our visits are easy for everyone; what is the best way for us to handle parking when we come to see our loved one?
  • 3Could you tell us a bit more about the dining experience and how the daily menus are planned for the residents?
  • 4How does the nursing team communicate important updates or changes in health status to family members?
  • 5What is the process for managing a resident's personal mail and individual funds to ensure everything is kept organized and secure?
  • 6What does a typical day of activities and social engagement look like for the residents here?

Personalized based on this facility's data


Key Review Excerpts

As a family member of a patient, I found the staff to be very friendly and helpful. Benjamin was a great advocate for placement, and Grace was a compassionate social worker who was always very responsive to questions and requests.

Family member of a patient · 2024★★★★★

An octagenarian dancer has been detained in this facility for over a year and three months for speaking truth to power. She is denied visitors unless within a narrow 2pm to 5pm band of time unless with conservator approval, however the conservators never call back..She is denied vegetarian diet which she would prefer and never receives her mail.

Family member of a resident · 2020☆☆☆☆

Great place to live and recover. I love ❤ the staff here and get quietly well with the residents here and I hope to be discharged from here very soon

Rehab patient · 2022★★★★★
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
69%
Registered nurses for medical care
Total Nursing
2.48hrs
60%
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility90.0%
Worse than Avg
Here
90.0%
US
15.4%
CA
11.6%
Santa clara
9.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility37.6%
Worse than Avg
Here
37.6%
US
19.5%
CA
13.7%
Santa clara
8.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
19.4%
CA
10.7%
Santa clara
13.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
15.3%
CA
10.5%
Santa clara
11.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
12.1%
CA
7.0%
Santa clara
4.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.0%
Better than Avg
Here
4.0%
US
14.4%
CA
10.4%
Santa clara
9.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
CA
93.2%
Santa clara
96.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
81.8%
CA
94.2%
Santa clara
97.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Near state avg (15.4)
8 complaint-triggered

Inspire Behavioral Health shows a concerning pattern with families filing 8 complaints that triggered inspections, revealing ongoing issues with safety hazards, medication management, and infection control. The facility has accumulated 67 deficiencies across 10 surveys, with safety problems recurring multiple times despite corrections. While all violations have been corrected according to provider reports, the repeated nature of safety and care issues warrants careful consideration.

Nov 5, 2025Routine
15
0689Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0755Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0919Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0924Potential for harm · PatternCorrected

Environmental Deficiencies

Put firmly secured handrails on each side of hallways.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Nov 5, 2025Complaint
1
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Sep 10, 2025Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 21, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 3, 2025Complaint
1
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Oct 11, 2024Complaint
1
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Inspire Behavioral Health

Organization Type

for profit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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