The Watermark at Bellevue
Families consistently rate this highly — reviewers highlight high-end, hotel-like facility and amenities. Schedule a visit to confirm the fit.
based on 152 Google reviews

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What this means for your family
The Watermark is highly regarded for its luxury environment and exceptional staff, making it a top-tier choice for those seeking an upscale experience. However, given the report of an abrupt move-in reversal, we recommend that families clarify the facility's clinical admission criteria and move-in policies in writing before finalizing any plans.
Google Reviews
Google Reviews
152 reviews on Google“The Watermark at Bellevue is consistently praised for its luxury, hotel-like atmosphere, high-quality culinary program, and exceptionally friendly staff. Families and visitors frequently highlight the professionalism of the care team, particularly in assisted living and memory care, noting that the facility feels welcoming and well-maintained. However, one critical review alleges that the facility abruptly reversed a move-in decision for a memory care resident and suggests a preference for lower-needs residents, which contradicts the experiences of others.”
Quality Themes
Tap a score for detailsStrengths
- High-end, hotel-like facility and amenities
- Exceptional, attentive, and professional staff
- High-quality culinary and dining program
- Convenient location in downtown Bellevue
Concerns
- Abrupt reversal of move-in decisions for memory care
Rating Trends
Tap a year to see what changed
Distribution · 157 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Since the dining program is such a highlight here, could you tell us more about how residents participate in meal planning and what a typical dinner menu looks like?
- 2We love how much the management engages with the community online; how does that same level of attentiveness translate to the daily care provided by the staff?
- 3With the beautiful, hotel-like amenities available, what are some of the most popular daily activities or social outings that residents enjoy in the downtown Bellevue area?
- 4How does the care team handle medical emergencies or sudden changes in a resident's health needs during the overnight hours?
- 5As we look at different levels of care, what is the specific process for transitioning a resident into the memory care wing if their needs change?
- 6How does the facility ensure that the high-end, professional service mentioned by so many guests remains consistent for every resident every day?
Personalized based on this facility's data
Key Review Excerpts
“The Watermark at Bellevue is a place that makes you feel cared for and appreciated the minute you walk in. From their warm and caring staff and the top-notch accommodations, I know their residents have found a home that will allow them to flourish.”
“The caregivers and staff are exceptionally caring, thoughtful, and attentive. During difficult times, they showed genuine empathy and compassion, which meant so much to our family.”
“We were so scared to transition my Mom, but the Watermark has been incredible guiding us lovingly through this process.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Feb 13, 2026Inspection
A separate document indicates that as of 04/15/2026, these previously cited deficiencies were found to be corrected during a follow-up inspection.; Pages 9-20 of the document were provided. There are multiple partial/duplicated pages in the provided image set. The Plan/Attestation Statements mention a correction date of 3/20/2026.
Facility failed to conduct an initial TB test within 3 days of hire for 1 staff and failed to perform a second TB test within the required 1-3 weeks for 1 staff.
Staff O failed to change gloves or wash hands between handling dirty and clean dishes in the main kitchen.
The facility failed to update the Service Plan for 3 of 9 sampled residents (Resident 1, Resident 3, and Resident 9) regarding the use of medical devices such as pressure relief air mattresses, heel protectors, bed rails, CPAP machines, and oxygen management.
Staff E failed to complete the required 12 hours of DSHS-approved continuing education training between their 2024 and 2025 birthdays.
The facility failed to ensure 5 of 6 sampled residents with medical devices were assessed for their ability to safely use the devices, and failed to assess 1 of 1 sampled resident (Resident 8) for wound management.
Facility failed to properly implement oxygen therapy through nurse delegation for Resident 9; staff administered oxygen at an incorrect flow rate (3L instead of 2L) and did not verify the medical order.
The facility failed to ensure that residents were assessed for medical conditions (such as seizure activity) and safe/proper use of medical devices (bed rails) within 14 days of admission.
Facility failed to update the service plan for 3 sampled residents (Resident 1, Resident 3, and Resident 9).
Nov 22, 2024Inspection16Report
This document is a follow-up inspection letter confirming that the facility met licensing requirements and that previous deficiencies cited under Compliance Determination 48528 and 45194 were corrected.; Sample sizes vary by deficiency (e.g., 44 residents for Medicaid policy, 5 of 7 for service agreements).; The report also includes clinical documentation deficiencies (missing care plans and risk assessments regarding blood-thinning medications/aspirin and bedside rail usage for Residents 1, 3, 4, 5, and 6) though these specific WAC codes were not explicitly labeled in the provided text.
Staff C did not complete required specialized training for dementia within 150 days of hire.
Facility failed to complete a Washington State background inquiry (BGI) for Staff D within the required timeframe.
An unlocked and unattended housekeeping cart containing hazardous chemicals was found in a resident area.
Facility failed to document care needs and interventions in the service plans for 5 of 7 sampled residents.
Facility failed to provide food preparation staff with a dietary manual updated within the last five years.
Cold holding tables were not maintained at temperatures at or below 41 degrees Fahrenheit.
Facility failed to provide 44 of 44 residents with a copy of the facility's policy regarding Medicaid as a payment source and obtain signed acknowledgment.
Memory care unit video camera was incorrectly focused on an outdoor courtyard area where residents gather.
Not all staff members assisting with food services held a valid food handler's card.
Facility performed blood glucose tests on residents without a required Medical Test Site Waiver (MTSW) license.
Facility failed to obtain prior written approval from Construction Review Services for changing three nurses' stations to other functional rooms.
Facility failed to maintain a copy of the most recent inspection report in a common area accessible to residents without resident identifiers.
Oct 11, 2024Enforcement$400.00Report
This letter serves as notification of the imposition of $400.00 in civil fines ($200.00 per violation).
The licensee failed to ensure two staff were screened for tuberculosis (TB). This was an uncorrected deficiency previously cited on August 13, 2024.
The licensee failed to follow the required federal and state regulations to conduct medical tests in long term care facilities for one resident. This was an uncorrected deficiency previously cited on August 13, 2024.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
152 reviews from families & visitors
Official Website
Visit watermarkcommunities.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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