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Public Google reviewers rate this highly and often mention warm, attentive, and friendly staff. Schedule a visit to confirm the fit.
based on 44 Google reviews
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Public Google reviewers rate The Gardens at Town Square highly. Reviewers highlight: warm, attentive, and friendly staff, engaging daily activities and social events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Gardens at Town Square is frequently praised for its welcoming, home-like atmosphere and a staff that is described as caring, attentive, and friendly. Families appreciate the variety of activities and the well-maintained, attractive facility, though some have raised concerns regarding high costs and occasional lapses in administrative coordination for resident appointments.
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Key Review Excerpts
“The wellness team under the direction of Julie provides us a wonderful sense of safety with their expertise and kind, personal attention. The building is well maintained and has a cozy, European grand hotel vibe.”
“The Gardens is great but so expensive. Thankfully mom can afford it. I only wish that when mom has haircut appointment or mani/pedi they would come get her.”
Source: WA Dept. of Social & Health Services
The May 2026 inspection identified deficiencies affecting 64 residents. The cover letter states that a follow-up inspection completed on 2026-07-07 under Compliance Determination 78377 found no deficiencies and that the facility met Assisted Living Facility licensing requirements. Some resident diagnoses and identifying information were redacted.; This is a cover letter accompanying an enclosed statement of deficiencies that is not included in the provided pages. The letter states the facility did not meet Assisted Living Facility requirements. The WAC item shown is identified as a consultation deficiency, was corrected during the inspection, and does not require a plan of correction. The facility was instructed to return a signed Plan/Attestation Statement within 10 calendar days and complete corrections no later than 2026-07-02.
The facility failed to maintain an effective intermittent nursing services system for residents receiving medication administration and hands-on care through nursing delegation.
The facility failed to develop and implement an effective system supporting safe nursing practice for residents receiving intermittent nursing services.
The facility failed to submit a Washington state name-and-date-of-birth background inquiry for one sampled contracted staff member within one business day of the staff member's start date. The background check was completed 36 days after hire.
The main commercial laundry room exhaust fan vent cover was obstructed by heavy lint, restricting exhaust flow.
The facility failed to ensure that nursing services and delegation practices complied with applicable nursing laws and regulations.
The facility failed to secure hazardous areas. A biohazard waste storage room, beauty salon containing toxic chemicals, and roof access hatch were unsecured or unlocked, creating risks to residents.
The facility failed to assess and implement nurse delegation services for three of five sampled residents. Residents received medication administration and hands-on assistance without documentation that they were assessed for or enrolled in nurse delegation services, placing them at risk for unsafe medication administration by nonlicensed staff.
Food service staff failed to clean their hands after handling soiled dishes, utensils, pots, and pans and before handling clean dishes.
The facility failed to follow proper sanitation procedures in the main kitchen. A dishwasher staff member handled dirty and clean dishes without washing or sanitizing hands between tasks and used the same towel on the apron and hands.
The facility lacked an effective system to make its 500-gallon emergency water supply readily accessible. The tank initially lacked collection containers and access instructions, and staff could not explain how to obtain the water.
The inspection originated from complaint 206804. Follow-up inspection on 04/03/2026 found no deficiencies.
The facility failed to obtain prescribed eye drops in a timely manner for 1 of 3 sample residents, causing a delay in administration and placing the resident at risk for medical complications.
An inspection on 06/23/2025 noted that all violations from previous inspections were corrected.
Memory care kitchen pantry open electrical junction box.
Floor 2 linen room, 18" of clearance required around sprinkler head.
Second semi-annual service documentation not provided.
Unsecured cylinders in kitchen storage room # 129.
Extension cords used for permanent wiring in Activities office, beneath front desk, and in azalea room.
Annual Sprinkler System Report not provided.
Facility failed to provide detailed documentation and maps of fire-rated construction locations and annual inspection reports.
Both smoke detectors were disabled with tape impeding detection in room # 283.
Missing annual report, monthly single/multiple station alarms test, and fire alarm breaker locking device.
Extension cord was spliced into lighting fixture in ceiling and being for permanent wiring.
This document is a follow-up letter confirming that deficiencies for the cited WACs were corrected.
Letter details a civil fine of $300.00. The facility is required to return a signed Statement of Deficiencies (SOD) within 10 calendar days.
The licensee failed to ensure that one staff was qualified to work with vulnerable adult residents. This is an uncorrected deficiency previously cited on January 16, 2025.
The licensee failed to ensure that one staff was qualified to work with vulnerable adult residents. This is an uncorrected deficiency previously cited on January 16, 2025.
The licensee failed to ensure that one staff was qualified to work with vulnerable adult residents. This is an uncorrected deficiency previously cited on January 16, 2025.
This document is an IDR Results letter regarding a Statement of Deficiencies report dated October 31, 2024. WAC 388-78A-2700 has been deleted from the record.
Deleted following Informal Dispute Resolution (IDR) process.
Initial inspection on 06/04/2024 was marked 'Disapproved'. Follow-up inspection on 07/08/2024 indicates all previous violations have been corrected.
Report shows deficiencies that have not been resolved; inspection paperwork was missing.
Kitchen exit door will not latch.
The 5/30/2023 letter states all violations from the 4/20/2023 inspection have been corrected. Hand-written note on first page mentions 'Pending Rate-at-Insptn will be completed by 2023' and 'Pending Fire rated doors insptn completed by end of 2023'.
No documentation for annual fire extinguisher inspection.
No documentation for annual fire door inspection in the past 12 months.
Multiple loaded sprinkler heads in kitchen; unprotected gap around escutcheon ring near Apt. 532.
Missing smoke detector in life enrichment storage room; missing replacement glass rods for pull stations.
Facility unable to provide documentation for the forward flow test.
No documentation for twelve planned and unannounced fire drills; multiple specific shift drills missing.
Combustible storage found blocking access to the electrical panel in the life enrichment supply room.
Power strip plugged into another power strip in the copy room on the ground floor.
No documentation for monthly check of carbon monoxide detectors.
Fire doors in memory care kitchen storage and main kitchen failed to latch.
Fire alarm circuit breaker in main electrical room missing required lock device.
No records of monthly 30-minute full load testing in the past 12 months.
Facility unable to provide documentation for the semi-annual hood cleaning report.
Air flow vent in fourth floor laundry room missing required fire/smoke damper control system.
Missing inventory of fire-resistance-rated construction and multiple unprotected penetrations found.
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WA DSHS — View Official Record
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