Everett Transitional Care Services
Strong Medicare quality ratings; families often praise effective management of complex patient needs. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
This facility appears capable of handling complex patient needs and facilitating smooth transitions from hospital care. Because the majority of reviews lack descriptive detail, we recommend scheduling an in-person tour to observe staff interactions and facility cleanliness firsthand.
Google Reviews
Google Reviews
9 reviews on Google“Everett Transitional Care Services receives praise for its ability to manage difficult patients and facilitate smooth transitions from hospital to long-term care. However, the facility lacks substantial descriptive feedback, with many reviews consisting of star ratings without comments, making it difficult to assess day-to-day operations.”
Quality Themes
Tap a score for detailsStrengths
- Effective management of complex patient needs
- Supportive transition from hospital to care
- Accessible for visitor interactions
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since your team is so skilled at managing complex patient needs, how do you coordinate care specifically for residents transitioning directly from the hospital?
- 2With such a high CMS health inspection rating, what specific protocols do you have in place to maintain these high standards of safety and cleanliness?
- 3How does the nursing staff handle medical emergencies or sudden changes in a resident's condition during the overnight hours?
- 4I noticed your management team is very engaged with the community; how often can family members sit down with leadership to discuss care plans?
- 5What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
- 6How do you ensure that the staffing levels remain consistent and supportive, especially during busy shift changes?
Personalized based on this facility's data
Key Review Excerpts
“They took really good care of my mom while she was there and she also seemed happy there. She is person that is difficult to please and hard to keep a placement due to behavior issues.”
“ETCS is truly amazing! They really care and help people transition from hospital to long-term care.”
“Visited friend with ease. Great people.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
3
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a significant complaint-triggered deficiency regarding pressure ulcer care, indicating a family filed a report about wound care concerns. The most recurring issues involve emergency preparedness (appearing across multiple surveys), medication management, and care planning. While all deficiencies show correction dates, several problems persist across surveys, including emergency preparedness gaps and care planning issues, suggesting ongoing challenges with systematic improvements.
Dec 15, 2025Routine7
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Feb 14, 2025Routine13
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 1, 2024Routine16
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Jul 26, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Jul 26, 2023
$21,863
Ownership & Operations
Who Operates This Facility
Everett Transitional Care Services
nonprofit
Ownership & Management
Owners
Providence Health & Services-Wa
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit etcsnw.org
Medicare data downloads
Original nursing home datasets
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