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Nursing HomeMedicaid Top Rated

Everett Transitional Care Services

Strong Medicare quality ratings; families often praise effective management of complex patient needs. Still worth an in-person visit.

916 Pacific Avenue, Port Gardner · Everett, WA 9820162 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 9 Google reviews

5
4
3
2
1

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What this means for your family

This facility appears capable of handling complex patient needs and facilitating smooth transitions from hospital care. Because the majority of reviews lack descriptive detail, we recommend scheduling an in-person tour to observe staff interactions and facility cleanliness firsthand.

Google Reviews

Google Reviews

9 reviews on Google
Everett Transitional Care Services receives praise for its ability to manage difficult patients and facilitate smooth transitions from hospital to long-term care. However, the facility lacks substantial descriptive feedback, with many reviews consisting of star ratings without comments, making it difficult to assess day-to-day operations.

Quality Themes

Tap a score for details
FoodN/AStaff9.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Effective management of complex patient needs
  • Supportive transition from hospital to care
  • Accessible for visitor interactions

Rating Trends

Tap a year to see what changed

2345.02011(1)5.02013(1)5.02021(1)3.02024(4)5.02025(1)5.02026(1)

Distribution · 9 analyzed

5
7
4
0
3
0
2
0
1
2

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Since your team is so skilled at managing complex patient needs, how do you coordinate care specifically for residents transitioning directly from the hospital?
  • 2With such a high CMS health inspection rating, what specific protocols do you have in place to maintain these high standards of safety and cleanliness?
  • 3How does the nursing staff handle medical emergencies or sudden changes in a resident's condition during the overnight hours?
  • 4I noticed your management team is very engaged with the community; how often can family members sit down with leadership to discuss care plans?
  • 5What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
  • 6How do you ensure that the staffing levels remain consistent and supportive, especially during busy shift changes?

Personalized based on this facility's data


Key Review Excerpts

They took really good care of my mom while she was there and she also seemed happy there. She is person that is difficult to please and hard to keep a placement due to behavior issues.

Long-term resident's family · 2024★★★★★

ETCS is truly amazing! They really care and help people transition from hospital to long-term care.

General visitor/family · 2024★★★★★

Visited friend with ease. Great people.

Visitor · 2025★★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.64hrs
OK
Registered nurses for medical care
Total Nursing
5.15hrs
OK
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

3

measures

Mixed Results

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility30.2%
Mixed vs Avgs
Here
30.2%
US
12.1%
WA
17.1%
Snohomish
35.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility85.0%
Worse than Avg
Here
85.0%
US
95.5%
WA
93.8%
Snohomish
92.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility17.2%
Mixed vs Avgs
Here
17.2%
US
19.5%
WA
12.2%
Snohomish
9.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.6%
Better than Avg
Here
16.6%
US
19.4%
WA
23.0%
Snohomish
23.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.2%
Worse than Avg
Here
21.2%
US
15.3%
WA
18.8%
Snohomish
20.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
WA
5.8%
Snohomish
4.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.4%
Better than Avg
Here
93.4%
US
81.8%
WA
87.9%
Snohomish
91.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.3%
Mixed vs Avgs
Here
81.3%
US
79.7%
WA
82.0%
Snohomish
85.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.6%
Worse than Avg
Here
2.6%
US
1.6%
WA
1.3%
Snohomish
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
1penalties
Well below state avg (17.1)
1 complaint-triggered
$21,863 in fines

This facility has a significant complaint-triggered deficiency regarding pressure ulcer care, indicating a family filed a report about wound care concerns. The most recurring issues involve emergency preparedness (appearing across multiple surveys), medication management, and care planning. While all deficiencies show correction dates, several problems persist across surveys, including emergency preparedness gaps and care planning issues, suggesting ongoing challenges with systematic improvements.

Dec 15, 2025Routine
7
0018Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Feb 14, 2025Routine
13
0025Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Apr 1, 2024Routine
16
0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0022Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0023Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0031Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Jul 26, 2023Complaint
1
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Federal Penalties

Fine

Jul 26, 2023

$21,863

Ownership & Operations

Who Operates This Facility

Owner / Operator

Everett Transitional Care Services

Organization Type

nonprofit

Ownership & Management

Owners

Providence Health & Services-Wa

Owner · Organization

50%

Key personnel

Block, AllisonOfficer / DirectorCombs, ScottOfficer / DirectorDegroodt, PatriciaOfficer / DirectorJacobson, StevenOfficer / DirectorPeterson, JasonOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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