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Assisted Living

Washington Oakes

Families consistently rate this highly — reviewers highlight warm, attentive, and caring staff. Schedule a visit to confirm the fit.

1717 Rockefeller Ave, Northwest Everett · Everett, WA 9820160 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.3/5

based on 54 Google reviews

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Washington Oakes Assisted Living in Everett, WA — Street View
Street View

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What this means for your family

Washington Oakes is highly regarded for its dining program and friendly, community-focused environment. While the majority of families report excellent care, we recommend asking management specifically about their safety protocols and staff-to-resident ratios during off-hours to address the concerns raised in older reviews.

Google Reviews

Google Reviews

54 reviews on Google
Washington Oakes is frequently praised by families for its warm, attentive staff and high-quality dining options. While many reviewers highlight a welcoming, clean environment and strong sense of community, there are isolated but serious allegations regarding care quality and staff responsiveness that families should investigate during their tour.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities8.0MedsN/AMemory8.0Comms5.0Value8.0

Strengths

  • Warm, attentive, and caring staff
  • High-quality, flavorful, and creative food
  • Clean and well-maintained facility
  • Strong sense of community and resident friendships

Concerns

  • Allegations of poor staff responsiveness or neglect (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(4)'20(4)'22(11)'24(2)'26(6)

Distribution · 60 analyzed

5
41
4
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6
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4
1
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How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how does that culture of open communication translate to how you keep families updated on their loved one's daily well-being?
  • 2Residents often mention how much they enjoy the meals here; could you tell me more about how you incorporate resident input into the creative menu planning?
  • 3With a smaller community of 60 residents, how do you foster those close-knit friendships that people seem to love about Washington Oakes?
  • 4When a resident needs immediate assistance or has an urgent request, what is the standard process for ensuring a staff member responds promptly?
  • 5What specific protocols or systems do you have in place to ensure that every resident receives consistent, attentive care throughout the day and night?
  • 6Could you walk me through a typical afternoon here to give us a feel for the social atmosphere and the types of activities residents engage in most often?

Personalized based on this facility's data


Key Review Excerpts

My mother lived here at Washington Oakes until she passed a year ago. She loved it here and we, her family loved it here and were grateful to have found this place. The environment is clean, pleasant, beautiful, and welcoming.

Long-term resident's family · 2021★★★★★

My mom was at Washington Oaks until she passed. They treated her with nothing but respect even though she had issues with dementia that caused minor issues during her stay their. Everyone was so friendly , kind and understanding.

Memory care family member · 2023★★★★★

The food is quite good with a varied menu and many choices in which to decide. I love the many offerings!!! We have many activities that are well received by all.

Resident · 2022★★★★★
Source: 54 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

4total
17deficiencies
Jun 26, 2025Fire

A separate document indicates all violations from previous inspections were corrected as of 2025-07-30.

Door OperationIFC 705.2.4

Fire rated doors from 3rd floor elevator car 2, near 250, and near 325 do not close and latch automatically.

Emergency Power for IlluminationIFC 1008.3.1

Emergency egress lights near 155 and 2nd floor west stairs in south building would not illuminate during test.

Application and use (Power Taps)IFC 603.5.2

Power strip plugged into another power strip in Health and Wellness office; power adapter plugged into another power strip in Sales office.

Testing and Maintenance (Sprinkler)IFC 903.5

Missing escutcheon plate from the sprinkler located in the Bistro.

Internally Illuminated Exit SignsIFC 1013.5

Internally illuminated exit sign near 3rd floor elevator north building would not illuminate during test.

Appliance Connection to Building PipingIFC 606.4

Gas appliances on casters in the kitchen are not limited by a restraining device.

Extinguishers Weighing 40 Pounds or LessIFC 906.9.1

K-type fire extinguisher in the kitchen was mounted with the top over 5 feet above the floor.

Fire-Resistance-Rated ConstructionIFC 701.2

Attic access door in the 3rd floor boiler room was not installed in the main building.

Inspection, Testing and Maintenance (Fire Alarm)IFC 907.8

Smoke detector in the elevator equipment room car 1 is covered with a bag and taped.

Mar 27, 2025Inspection

Consultation provided for WAC 246-217-015 (Food worker card) and WAC 388-78A-3090 (Housekeeping/Wet mops), which were corrected prior to exit.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Mar 27, 2025

Failed to ensure 2 of 6 staff completed 12 hours of DSHS approved continuing education per year.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Mar 27, 2025

Failed to ensure 1 of 6 staff was screened for Tuberculosis within three days of employment.

Background checksWAC 388-78A-2462Corrected Mar 27, 2025

Failed to ensure 4 of 6 staff had a National fingerprint background check completed.

Background checks ProcessWAC 388-78A-2464Corrected Mar 27, 2025

Failed to ensure 2 of 6 staff completed a Washington state name and date of birth background check before beginning employment.

Aug 3, 2023Fire

The inspection on 08/03/2023 states that all violations noted during previous related inspections (from 06/21/2023) have been corrected.

Extension CordsIFC 604.5 2018

An extension cord was utilized as permanent wiring in the kitchen office.

Door OperationIFC 705.2.4 2018

Resident room door #205 and the cross corridor fire rated door near room #325 would not latch. North building 3rd floor elevator doors had an inoperative closing coordinator.

Duct and Air Transfer OpeningsIFC 706.1 2018

Facility could not provide documentation for the 4-year fire and smoke damper inspection.

Emergency Power for IlluminationIFC 1008.3.1 2015, 2018

Emergency egress lights in the main building east stairway (1st and 2nd floors) did not illuminate when tested.

May 5, 2023Inspection
CleanReport

The Department completed a full inspection and found no deficiencies.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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