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Strong Medicare quality ratings; public reviewers often praise warm, compassionate, and attentive nursing staff. Still worth an in-person visit.
based on 110 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
2 findings in latest survey · Staff turnover reported at 13%
Encore at Windsor Hills has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, compassionate, and attentive nursing staff and beautifully renovated facility and grounds. Review the component ratings and current source records before deciding.
Encore at Foulk (formerly Foulk Manor North) is a senior living and rehabilitation facility that has received significant praise for its recent renovations and a strong, compassionate staff culture. Families frequently highlight the facility's ability to provide personalized, attentive care, though some reviewers have noted occasional concerns regarding laundry management, administrative responsiveness, and food temperature.
Quality Themes
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Concerns
Rating Trends
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Distribution · 112 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The 3rd floor Heathcare Center nursing staff, Leticia, Leah, Tirus, and the rest of the team, are some of the most caring and compassionate people I have ever met. Many of them have been at Foulk Living for 10+ years.”
“My dad made significant strides in his recovery, and we are grateful for the hard work and dedication of the entire team. I would highly recommend this center to anyone in need of short-term rehab.”
“The staff has been very helpful with helping me understand this disease and is very patient and supportive.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed complaints that led to 5 deficiencies in 2024, including concerns about safety hazards, food handling, and treatment care. The facility has recurring issues with resident care quality, food safety, and care planning across both surveys from 2022 and 2024. While all deficiencies show correction dates, the persistence of similar problems suggests ongoing challenges with basic care standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Federal Penalties
Fine
Feb 26, 2024
$13,544
Encore at Windsor Hills
for profit
Owners
Encore Port Holdings LLC
Owner · Organization
Asbs De Opco Holdings LLC
Owner (parent company) · Organization
Chantal Cornfield 2025 Family Trust
Owner (parent company) · Organization
Cmc De Opco Holdings LLC
Owner (parent company) · Organization
Endears De Opco Holdings LLC
Owner (parent company) · Organization
Hbde Opco Holdings LLC
Owner (parent company) · Organization
Max Cornfield 2025 Family Trust
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Maps
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Google Reviews
110 reviews from families & visitors
Official Website
Visit encorefoulk.com
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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