Eden North Assisted Living Center

Strengths

• Friendly and loving staff
• Clean facility
• Pleasant outdoor seating areas

Concerns

• Serious resident wandering/safety failure
• Staffing shortages and lack of activities
• Poor management and employee mistreatment

How They Respond to Reviews

Questions for Your Tour

• 1We noticed how much the staff is praised for being so loving and friendly; how do you ensure that this level of personal care stays consistent even during busy shifts?
• 2Since the facility is so beautifully clean and has such lovely outdoor seating, how often do residents get to spend time enjoying that outdoor space?
• 3What kind of daily activities or social events do you have planned to keep the residents engaged and connected with one another?
• 4With a smaller, intimate community of 16 residents, how do you manage resident safety and monitoring to ensure everyone stays secure within the building?
• 5How does the management team handle communication with families to ensure we are always kept in the loop regarding our loved one's well-being?
• 6In the event of a medical emergency after hours, what is the specific protocol for getting immediate care for a resident?

Personalized based on this facility's data