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Good Life Senior Living & Memory Care

Limited public data on Good Life Senior Living & Memory Care. Call, tour, and ask to meet current residents' families — your own impression matters most.

10400 Railroad Drive B, Northeast El Paso · El Paso, TX 7992416 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
3.4/5

based on 16 Google reviews

5
4
3
2
1
Good Life Senior Living & Memory Care Assisted Living in El Paso, TX — Street View
Street View

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What this means for your family

This facility offers a highly compassionate staff that many families describe as being like 'family.' However, you must investigate their protocols for fall prevention and communication, as multiple families have reported serious issues with preventable injuries and lack of transparency.

Google Reviews

Google Reviews

16 reviews analyzed
Families frequently praise the facility for its compassionate, family-like staff and its ability to provide a comfortable environment for memory care and end-of-life needs. However, there are serious allegations regarding preventable medical incidents, such as falls and infections, as well as significant concerns regarding communication and transparency with family members.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean6.0Activities8.0Meds5.0Memory8.0Comms2.0Value1.0

Strengths

  • Compassionate and caring staff
  • Effective memory care and engagement
  • Clean and well-maintained environment
  • Supportive end-of-life care

Concerns

  • Preventable medical incidents including falls and infections (mentioned by 3 reviewers)
  • Poor communication and lack of transparency with families (mentioned by 2 reviewers)
  • Issues with facility maintenance and hygiene (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(3)'21(4)'23(3)'26(6)

Distribution

5
16
4
0
3
2
2
0
1
10

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the staff is so highly regarded for being compassionate, how do you ensure that this level of personalized care stays consistent across all shifts?
  • 2With the small, intimate capacity of 16 residents, how do you tailor daily activities and engagement specifically to each person's unique interests?
  • 3What specific protocols do you have in place to monitor resident safety and prevent incidents like falls or infections?
  • 4How do you keep families updated on their loved one's health and daily well-being to ensure we are always on the same page?
  • 5Could you walk me through your process for maintaining the cleanliness and upkeep of the resident rooms and common areas?
  • 6In the event of a medical emergency after hours, what is the immediate procedure for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

She said, they were her family! She was very comfortable and the did activity with her, to keep engaged. She was safe from her previous exit seeking.

Memory care family member · 2025★★★★★

The staff is incredibly kind and caring, and I believe much of that comes from the inability of the example Alina sets.

Long-term resident's family · 2025★★★★★

The whole staff was wonderful and sweet. Auslin was very sweet and kept my wife’s aunt very comfortable during the end of life process.

Long-term resident's family · 2022★★★★★
Source: 16 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
3deficiencies

Key Findings

Recent inspections for Good Life Senior Living & Memory Care identified issues regarding administrative record-keeping and safety maintenance, such as fire marshal inspections and heating system checks. Most importantly, the facility received an administrative penalty in September 2024 related to a failure to ensure residents were free from abuse, neglect, and exploitation.

Sep 3, 2024Enforcement
PenaltyReport

Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Nov 8, 2023Routine

Health Code (1 violations) | Life Safety Code (2 violations)

Health CodeCorrected Nov 9, 2023

The facility failed to keep a copy of the initial or annual search of the NAR and EMR in the employee's personnel file.

Life Safety CodeCorrected Dec 13, 2023

The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.

Life Safety CodeCorrected Dec 13, 2023

The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Westwood Drive Enterprises, LLC

Organization Type

for profit

Management Company

GOODLIFE SENIOR LIVING MANAGEMENT COMPANY, LLC

Administrator

ALINA GREENWAY

Source: State licensing data

Contact

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References & Resources

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