Los Abuelos Assisted Living
Reviewer concerns include serious allegations of medical neglect and resident deterioration — investigate before committing.
based on 7 Google reviews
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What this means for your family
Avoid this facility unless you can personally verify the credentials of the owner, Julia, and the adequacy of medical supervision. The recent history of documented neglect and management's inability to communicate vital health information is a critical red flag for any family.
Google Reviews
Google Reviews
7 reviews on Google“Families should exercise extreme caution with this facility due to serious allegations of medical neglect and unprofessional management. While older reviews praised the staff's patience, recent reviews from 2025 and 2026 detail a pattern of deteriorating resident health and a lack of proper credentials for leadership.”
Quality Themes
Tap a score for detailsStrengths
- Professional and patient staff (noted in 2021)
- Dedicated daily care routines (noted in 2021)
Concerns
- Serious allegations of medical neglect and resident deterioration
- Management lacks proper credentials and ability to communicate health status (mentioned by 2 reviewers)
- Unprofessional communication and abrupt termination of calls by ownership (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of 15 residents, how do you ensure each person's specific daily care routine is personalized and strictly followed?
- 2How does the management team communicate updates regarding a resident's health status or changes in their physical condition to family members?
- 3Could you walk me through your specific protocols for medication management and how you track administration to ensure accuracy?
- 4In the event of a medical emergency after hours, what is the exact process for contacting both medical professionals and the family?
- 5What kind of daily activities or social engagement opportunities do you provide to keep the residents active and connected within the home?
- 6If a family member has a complex question or a concern about care, what is the best way to reach the ownership to ensure we have a clear and consistent dialogue?
Personalized based on this facility's data
Key Review Excerpts
“I'm writing this review with deep anger and heartbreak regarding the care mother received and los Abuelo assisted-living my mother entered this facility vulnerable and in our need of professional care what happened next was a pattern of neglect that has now left her in critical condition”
“No estamos seguros de que esta persona esté debidamente certificada para desempeñar las funciones que le corresponden, ya que no pudo responder preguntas básicas sobre el estado de mi suegra.”
“I want to THANK all the staff at Los Abuelos very professional and patient with everything that they have to do.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection for Los Abuelos Assisted Living on April 23, 2024, found no violations of state standards. Additionally, there are no enforcement actions currently on record for this facility.
Apr 23, 2024RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Willian J Burkett and Elizabeth L Burkett Gp
for profit
JULIE AGUILAR
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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