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Assisted Living

Serenity House Assisted Living Facility

Families consistently rate this highly — reviewers highlight warm and attentive staff. Schedule a visit to confirm the fit.

4200 Skyline, Sunrise Acres · El Paso, TX 7992416 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.1/5

based on 9 Google reviews

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Serenity House Assisted Living Facility Assisted Living in El Paso, TX — Street View
Street View

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What this means for your family

This facility is highly regarded for its compassionate staff and high-quality dining experience. While the most recent feedback is glowing, you should investigate the cause of the 1-star review from July 2024 to ensure any past issues have been resolved.

Google Reviews

Google Reviews

9 reviews on Google
Families can expect a warm, home-like environment where staff members are frequently praised for treating residents like family. While recent reviews highlight excellent meal quality and a clean, modern facility, there is a single 1-star rating from mid-2024 that lacks context, suggesting a need to verify recent care consistency.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Warm and attentive staff
  • Clean and modern facility
  • Nutritious and delicious meal variety
  • Personalized, person-centered care

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02019(1)1.02021(1)5.02022(2)3.02024(2)5.02025(2)

Distribution · 9 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the facility is so intimate with only 16 residents, how does that small community size help you provide such personalized, person-centered care?
  • 2We've heard wonderful things about the food here; could you tell us more about how the meal variety is planned to ensure it stays both nutritious and delicious?
  • 3What kind of daily activities or social outings do you organize to keep the residents engaged and connected with each other?
  • 4With such a small, close-knit group, how does the staff manage medical emergencies or urgent care needs during the overnight hours?
  • 5The facility looks incredibly clean and modern; how do you maintain that high standard of cleanliness on a daily basis?
  • 6How does the staff ensure that each resident's unique personality and preferences are reflected in their daily care routines?

Personalized based on this facility's data


Key Review Excerpts

The staff is so sweet and very patient. They treat my grandmother like family and she has been very happy there.

Grandchild of resident · 2025★★★★★

From the moment we walked in, it was clear this was more than just a place to live—it’s truly a home. The staff is warm, attentive, and goes above and beyond to make every resident feel valued and cared for.

Family member of resident · 2025★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
2deficiencies

Key Findings

Serenity House Assisted Living Facility has two recorded violations in its history: one regarding food handling safety in November 2023 and one regarding equipment maintenance access in January 2021. Both issues were corrected shortly after they were identified, and there are currently no active enforcement actions against the facility.

Nov 17, 2023Routine

Health Code (1 violations)

Health CodeCorrected Nov 18, 2023

The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.

Jan 19, 2021Routine

Life Safety Code (1 violations)

Life Safety CodeCorrected Jan 21, 2021

The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ep Noble Care LLC

Organization Type

for profit

Administrator

IDA ARAUJO

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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