Eden Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 109 Google reviews
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What this means for your family
Eden Hill is an excellent choice for families seeking a beautiful, well-maintained environment with a highly compassionate nursing team. However, if your loved one is entering rehab, you should closely monitor the implementation of their therapy schedule and wellness plan, as some recent families have reported lapses in communication and staffing during these transitions.
Google Reviews
Google Reviews
109 reviews on Google“Eden Hill is highly regarded by many families for its compassionate nursing staff and its ability to provide a seamless transition between independent living, assisted living, and skilled nursing. While many praise the beautiful grounds and the warmth of the caregivers, some recent reviews highlight critical concerns regarding staffing shortages and communication lapses during rehab stays.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Beautifully maintained grounds and facilities
- Seamless transitions between levels of care
- Welcoming and friendly community atmosphere
Concerns
- Staffing shortages affecting timely care (mentioned by 3 reviewers)
- Communication issues regarding care plans and schedules (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 112 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard such wonderful things about the compassionate nursing staff here; how do you ensure that level of attentive care remains consistent even during busy shifts?
- 2Since the facility is known for having such beautiful grounds, are there specific outdoor activities or garden strolls that residents enjoy regularly?
- 3How does the clinical team handle updates to care plans, and what is the best way for us to stay in the loop regarding any changes in our loved one's daily schedule?
- 4In the event of a medical emergency during the night, what is the immediate protocol for getting specialized care to a resident?
- 5We love the idea of a seamless transition between levels of care; can you walk us through how a resident moves from assisted living to more intensive nursing care if their needs change?
- 6With the community being so welcoming and friendly, how do you facilitate social connections between new residents and the existing community?
Personalized based on this facility's data
Key Review Excerpts
“The staff went above and beyond in attending to their individual needs, and were willing to do what it took for them to 'age in place.'”
“The facilities are very nice, the food is a notch or two above other institutional settings, but the staff--the leadership, the senior staff, and especially the hands-on care givers--make EdenHill IL stand out.”
“My wife has been here for 4 days now, for rehab/ post-hip replacement. Still no wellness plan, no therapy schedule, she’s been threatened with police enforcement for a prescription misunderstanding and to top it all off, I walked into her room today to find her unresponsive.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Eden Home has significant concerns with nearly half its deficiencies triggered by family complaints. The facility repeatedly struggles with accident prevention and safety hazards, resident care planning and assessments, and building systems maintenance. While most issues have correction dates, the pattern of recurring problems in core care areas like safety supervision and care planning, combined with multiple family-filed complaints, suggests ongoing operational challenges that warrant careful consideration during your visit.
Dec 12, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
May 22, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 13, 2024Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Dec 13, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Nov 15, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Jun 27, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Jun 27, 2024
$22,205
Payment Denial
Jun 27, 2024
19-day denial
Ownership & Operations
Who Operates This Facility
Guadalupe County Hospital Board
for profit
EDEN HOME, INC
SUZANNE HUBER
Ownership & Management
Owners
Guadalupe County Hospital Board
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
109 reviews from families & visitors
Official Website
Visit edenhill.org
Medicare data downloads
Original nursing home datasets
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