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Eden Home INC

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

631 Lakeview Blvd, New Braunfels, TX 7813064 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.5/5

based on 109 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a beautiful environment with highly compassionate caregivers. However, if your loved one has high-acuity needs or requires frequent assistance with mobility, you should specifically inquire about staffing levels during night and weekend shifts to ensure timely response.

Google Reviews

Google Reviews

109 reviews on Google
Eden Home Inc is highly regarded by long-term residents and their families for its compassionate, attentive staff and beautiful, well-maintained grounds. While many praise the seamless transition between care levels, some families have raised serious concerns regarding inconsistent staffing levels and communication during critical medical situations.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities8.0MedsN/AMemory5.0Comms4.0Value5.0

Strengths

  • Compassionate and attentive nursing staff
  • Beautifully landscaped and clean facilities
  • Seamless transitions between care levels (Independent to Rehab to Long-term)
  • Engaging activities and social atmosphere

Concerns

  • Staffing shortages and slow response times (mentioned by 3 reviewers)
  • Administrative communication and management issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(28)'20(8)'22(3)'24(3)'26(16)

Distribution · 149 analyzed

5
113
4
20
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2
4
1
6

How They Respond to Reviews

97%response rate
Good

Responds to almost all reviews with highly personalized, empathetic messages that specifically reference names, staff members, and family histories mentioned in the reviews. However, the response to the single 1-star review containing medical allegations is notably defensive and dismissive.

Questions for Your Tour

  • 1We've heard wonderful things about the beautiful landscaping and cleanliness of the facility; could you show us some of the outdoor spaces where residents enjoy spending time?
  • 2Since your team is so great at responding to feedback, how do you typically keep families updated on any changes in a resident's care or facility updates?
  • 3With the seamless transition between care levels you offer, how would the process look if a resident's needs changed from assisted living to more intensive memory care?
  • 4What kind of daily activities or social events are currently popular among the residents to help them stay engaged with one another?
  • 5How does the nursing staff handle medical emergencies or urgent care needs during the overnight hours?
  • 6We want to ensure there is always a quick response to call lights; what steps is the facility taking to ensure consistent staffing levels throughout every shift?

Personalized based on this facility's data


Key Review Excerpts

The staff went above and beyond in attending to their individual needs, and were willing to do what it took for them to 'age in place.'

Long-term resident's family · 2026★★★★★

They have made the transition of moving my mom from her beautiful home of 35+ years to her Assisted Living space, the most comfortable and seamless process.

New resident's family · 2026★★★★★

I walked into her room today to find her unresponsive. During my prior visits, I’ve been unable to locate her support staff, let alone anyone who can answer a question.

Rehab patient's family · 2025☆☆☆☆
Source: 109 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
1deficiencies

Key Findings

During the most recent inspection on July 25, 2024, one health code violation was identified regarding the lack of a locked area for all medications. This issue was successfully corrected by August 6, 2024, and there are currently no active enforcement actions against the facility.

Jul 25, 2024Routine

Health Code (1 violations)

Health CodeCorrected Aug 6, 2024

The facility failed to provide a locked area for all medications.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Eden Home, INC

Organization Type

nonprofit

Administrator

MR. BRANDON DIXON

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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