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Assisted Living

Oak Tree Assisted Living

Families consistently rate this highly — reviewers highlight warm and attentive nursing and care staff. Schedule a visit to confirm the fit.

1750 Highway 46 West, New Braunfels, TX 7813260 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 26 Google reviews

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Oak Tree Assisted Living Assisted Living in New Braunfels, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice if you prioritize a warm, family-oriented staff and a vibrant social calendar. However, you must investigate the current state of the dining services and meal variety, as past significant issues with food quality and management responsiveness were reported by multiple families.

Google Reviews

Google Reviews

26 reviews on Google
Families can expect a warm, family-like atmosphere with highly praised staff members who are noted for being sincere and attentive. While many residents enjoy the vibrant activity calendar and beautiful environment, there is a significant, documented pattern of serious concerns regarding food quality and nutritional variety that management has struggled to resolve.

Quality Themes

Tap a score for details
Food3.0Staff9.0Clean10.0Activities9.0Meds5.0MemoryN/AComms3.0Value8.0

Strengths

  • Warm and attentive nursing and care staff
  • Engaging and frequent resident activities
  • Beautifully decorated and clean environment
  • Intimate, home-like atmosphere

Concerns

  • Poor food quality and lack of nutritional variety (mentioned by 3 reviewers)
  • Management unresponsiveness to resident/family complaints (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02019(2)5.02021(1)5.02022(1)2.52023(4)4.92024(18)5.02025(2)

Distribution · 28 analyzed

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10 reviews posted between Aug 12, 2024Aug 16, 2024 · 9 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the facility has such a beautiful and clean environment, how do you ensure that the home-like atmosphere is maintained during daily cleaning and upkeep?
  • 2We would love to hear more about the variety of resident activities available—how often are new or engaging programs introduced to keep everyone involved?
  • 3Could you tell us a bit about how the nursing staff coordinates care and how they communicate any important updates or changes to family members?
  • 4What is the process for notifying families if there is a medical emergency or a change in a resident's health status after hours?
  • 5Could you walk us through the daily dining experience, specifically regarding how much variety and nutritional balance is included in the weekly menus?
  • 6How does the management team handle feedback or suggestions from families to ensure everyone's needs are being met?

Personalized based on this facility's data


Key Review Excerpts

The amount of care from the staff for my father has been outstanding. He has noted how kind and friendly the staff is. A special thanks to Eileen for being a true advocate for her residents.

Family of resident · 2025★★★★★

The food is atrocious and the facility does not have a true chef on staff but r

Family of resident · 2023★★★★

The nursing/medical staff at the facility are spot on in making sure that medications are administered correctly, and timely.

Resident/Family · 2019★★★★★
Source: 26 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
15deficiencies

Key Findings

Oak Tree Assisted Living has had several past inspections resulting in violations related to health codes, such as documentation of fire drills and resident rights, as well as life safety code issues regarding building maintenance and fire protection systems. No recent enforcement actions were found in the provided report.

May 10, 2022Routine

Health Code (10 violations)

Health Code
Health CodeCorrected Jun 1, 2022

The provider failed to have a written admission agreement between the facility and the resident explaining details concerning services and charges and that also included a statement concerning possible Medicare benefits.

Health Code

The facility failed to provide every resident with a copy of the Resident Bill of Rights.

Health Code

The facility failed to post the Resident's Bill of Rights or provide a copy to each resident.

Health CodeCorrected Jun 1, 2022

The facility failed to conduct required fire drills and document fire drills on the required form.

Health Code

The facility failed to have documented evidence showing that it had explained and provided a copy of the disclosure statement to the resident, family, or responsible party prior to admitting a resident.

Health CodeCorrected Jun 1, 2022

The facility either failed to provide required counseling to residents who self-administer medications or failed to maintain a written counseling record.

Health CodeCorrected Jun 1, 2022

The facility failed to maintain in each resident's active clinical record a signed copy of the required form concerning Authorized Electronic Monitoring.

Health CodeCorrected Jun 1, 2022

The facility failed to provide signage throughout the facility

Health Code

The facility either failed to make reasonable physical accommodations for authorized electronic monitoring or failed to meet a resident's request for obstruction of a video camera in order to protect the resident's dignity.

Jul 24, 2019Routine

Life Safety Code (5 violations)

Life Safety CodeCorrected Sep 20, 2019

The facility failed to comply with Chapter 19 of NFPA 101.

Life Safety CodeCorrected Aug 9, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Aug 12, 2019

The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented

Life Safety CodeCorrected Sep 20, 2019

The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.

Life Safety CodeCorrected Aug 20, 2019

The facility failed to ensure the building was kept in good repair.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oak Tree Mgt, LLC

Organization Type

for profit

Management Company

OAK TREE SENIOR LIVING LLC

Administrator

EILEEN FITZERGERALD

Source: State licensing data

Contact

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References & Resources

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